What are the responsibilities and job description for the Credit Bureau Reporting position at Selene Holdings?

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

Credit Bureau Reporting Coordinator coordinates credit bureau reporting and oversees credit bureau corrections for the company's mortgage loans.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Establishes and maintains effective, preventative and detective controls to provide an assurance of compliance with all credit reporting obligations.
Defines key performance indicators and monitors performance against these standards.
Researches, responds, and remediates credit reporting operational and / or technical processes and controls based upon audit observations, credit dispute activity, regulatory or contractual obligations, and / or other similar sources of performance feedback.
Oversees outgoing responses to credit disputes (Automated Consumer Dispute Verification) via

E-Oscar; also, credit corrections or updates (Automated Universal Data) to the credit bureau via E-Oscar.

Reports findings to management and other interested parties.

Researches and interprets payment histories to verify loan data such as payments posted, escrow disbursements, escrow analysis, loan balance information, ARM loan adjustments and cash applications.

Works closely with internal departments to resolve inquiries or complaints.

Generates response letters in accordance with Real Estate Settlement and Procedures Act and Consumer Financial Protection Bureau.

Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have :

Working knowledge, as it relates to mortgage servicing, of Fair Credit Reporting Act (FCRA) and Real Estate Settlement and Procedures Act (RESPA).

Strong analytical and organizational skills.

Excellent attention to detail.

Ability to multi-task and consistently meet multiple deadlines.

Strong verbal and written communication skills.

Ability to work in a team environment.

Why Selene?

Benefits

Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes :

Paid Time Off (PTO)

Medical, Dental &Vision

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Paid Holidays

Company paid Life Insurance

Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and / or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.

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