What are the responsibilities and job description for the Administrative Assistant - Insurance position at Self-employed?
Job Title: Insurance Office Customer Service Rep
Job Type: Part-time
Hours: 20-25 hours per week
Location: Self-employed
Responsibilities:
- Answering phones and making follow-up calls to clients
- Responding promptly to customer inquiries
- Processing payments and assisting clients with transactions
- Helping insureds resolve billing issues
- Troubleshooting client issues and ensuring they are resolved to the customer's satisfaction
Requirements:
- Excellent phone skills and ability to communicate effectively
- Organized and detail-oriented with strong problem-solving skills
- Ability to work well under pressure and meet deadlines
- Preferred: experience in insurance or an insurance license
