What are the responsibilities and job description for the Customer Support Representative position at Self-employed?
About the Job:
This is a part-time opportunity for a customer-focused individual to join our team as an insurance office coordinator. The successful candidate will provide top-notch support to our clients, ensuring their needs are met promptly and professionally.
Job Duties:
- Answering phones and responding to customer inquiries
- Making follow-up calls to clients
- Processing payments and handling client transactions
- Resolving billing issues and escalating concerns to management
- Maintaining accurate records and updating our Agency Management System
What We Offer:
We offer a supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-centric individual, we encourage you to apply.
