What are the responsibilities and job description for the Office Insurance Coordinator position at Self-employed?
Job Description:
We are seeking a highly organized and detail-oriented individual to join our team as a phone support specialist. In this role, you will provide exceptional customer service to our clients, answering questions, resolving issues, and ensuring their needs are met.
Duties and Responsibilities:
- Answering phones and responding to customer inquiries
- Providing solutions to client problems and concerns
- Processing payments and handling client transactions
- Updating our Agency Management System to reflect client interactions
Requirements:
To succeed in this role, you must have excellent communication skills, be able to multitask, and maintain accurate records. Experience in the insurance industry is preferred but not required.
