What are the responsibilities and job description for the Branch Manager position at Self-Help External?
WHO We Are:
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.
We are seeking a Branch Manager to join our Raleigh, NC team!
WHAT You’ll Do:
- Leading branch outreach and business development efforts and assisting/coaching other branch staff to contribute effectively.
- Achieving branch goals, including member, deposit and lending growth and other goals as agreed.
- Effectively hiring and managing branch staff, with a focus on staff training and development.
- Fully understanding all branch operations, effectively coaching staff and filling in when necessary.
- Ensuring adherence to operating policies and procedures and that branch operations deliver excellent operational metrics and member service.
- Build and manage a local Branch Advisory Board.
WHAT You’ll Need:
- BA degree or five years of Management experience OR equivalent combination of education/experience
- Experience involving customer service, selling, business development and/or operations; banking or credit union experience strongly preferred but not required
- Prior credit/lending experience strongly preferred
- Strong communication skills, verbal and written – including good listening skills
- Strong computer skills and aptitude; banking, credit union or EFT transactions knowledge; and Microsoft Office (Word, Excel, and PowerPoint) suite preferred
If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you!
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
