What are the responsibilities and job description for the Patient Access Rep I, Patient Access, Resource Pool As Needed position at Self Regional?
Ensures that all
demographic and financial data is obtained and entered in the EPIC system in an accurate and timely manner. Ensures that pre-certification
and/or authorization is obtained to comply with insurance company policies. Determines estimated patient financial responsibility through verified
insurance benefits, co-pays and deductibles and calculates estimated self-pay portions to be collected at time of registration.
Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure
appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the
management team.
Special Qualifications
High School Diploma or equivalent
General knowledge and experience in the healthcare industry is preferred
Strong Customer service experience
Ability to communicate effectively both orally and in writing
Working knowledge of medical terminology ICD-10 and CPT Coding
Ability to build productive internal and external working relationships
Basic analytical skills
Strong organizational skills and attention to detail
Ability to handle challenging customers in a professional manner
