General Manager

Managers will be responsible for the day-to-day management, leasing, and maintenance of the storage facilities. The successful candidate will be an organized, detail-oriented professional with excellent customer service and communication skills.

Key Requirements :

• Customer Service : Excellent customer service and communication skills with internal and external customers. Demonstrating genuine care, empathy, active listening, and building trust.
• Handling customer inquiries or problems in a timely, courteous, and effective manner, greeting all customers promptly and professionally.
• Time Management : Ability to follow a checklist, prioritize tasks, eliminate distractions, establish a routine, and delegate responsibilities. Experience using an electronic calendar such as Microsoft Outlook or Teams.
• Sales Aptitude : Understanding, knowing, and presenting the amenities. Identify issues and adjust to correct solutions using needs-based selling : connect with the customer, discover or confirm a need, offer a solution, relate the benefits, review and confirm information, sign the lease, review the complete package.
• Analytical Skills : Analyze different solutions and find the best course of action. Demonstrating resourceful ways to approach a situation. Efficiently utilizing Microsoft Word, Excel, Outlook, and internet explorer to complete, compile, and submit documents. Operating a Point of Sales system.
• Self-motivated / Perseverance : Handling conflicts and the process forward. Ability to overcome obstacles.

Responsibilities :

Benefits :

Company Values :

All-In : People are committed, accountable, and living to their full potential.

Pound for Pound the Best : We are competitive and want to succeed beyond what was accomplished the day or year before.

Sustain Greatness as a Team : We believe in our team and know it's up to everyone to do the work in front of them each day, while building up others toward their potential.

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