IT Systems Administrator

Description

AAA Parking is a long standing, dynamic organization providing innovative parking solutions to clients across various industries. We are looking for a skilled Systems Administrator to join our team. If you are passionate about technology and developing a career in IT, this is the perfect opportunity!

Job Overview:

As a Systems Administrator, you will be responsible for managing and maintaining our Hyper-V virtual machines, ensuring seamless integration with our hybrid Microsoft 365 environment. In addition to server and network administration, you’ll also be responsible for responding to end-user support requests and working with third-party vendors to troubleshoot existing servers as well as new service deployments. You will work closely with the Senior IT Manager to help ensure high availability, security, and performance across our infrastructure.

Key Responsibilities:

• Manage Hyper-V Environments: Administer, monitor, and troubleshoot Hyper-V virtual machines and ensure optimal performance and reliability.
• Microsoft 365 Management: Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive, ensuring security and user compliance.
• Networking: Configure and manage network infrastructure, including DNS, DHCP, VPNs, firewalls, and related services to maintain secure and efficient communication between on-premises and cloud environments.
• Active Directory & Azure AD/Entra: Manage Active Directory and Azure AD environments, including user and group management, permissions, and group policies. Ensure synchronization between on-premises and cloud environments.
• Intune MDM: Configure and maintain Intune Mobile Device Management (MDM) solutions for endpoint security, compliance, and device management.
• End User Support: Provide support for end-user issues related to cloud services, networking, and system access, ensuring minimal downtime and efficient resolution.
• Security: Implement security protocols, updates, and patches to ensure the security and compliance of both on-premises and cloud environments.
• Documentation: Maintain detailed documentation for configurations, procedures, and policies, ensuring consistency and continuity across IT operations.
• Collaboration: Work closely with cross-functional teams to address IT challenges, improve system performance, and contribute to ongoing infrastructure improvement initiatives.

Qualifications

Experience:

• Proven experience as a Systems Administrator, Network Administrator, or in a similar IT role.
• Proficiency in managing Hyper-V virtual machines, administration of core services such as Microsoft 365, Active Directory, Azure AD, and Entra Identity Governance.
• Proficiency in configuring and managing Intune MDM for endpoint management.

Technical Skills:

• Strong knowledge of networking concepts, including DNS, DHCP, VPN, firewalls, and network protocols.
• Experience with PowerShell scripting for automation and system management.
• Familiarity with security best practices in a hybrid cloud environment (e.g., MFA, Conditional Access, SSO).
• Ability to troubleshoot complex issues related to virtual environments, network connectivity, and cloud services.

Certifications:

• Microsoft Certified: Azure Administrator Associate or equivalent experience.
• Microsoft Certified: Security, Compliance, and Identity Fundamentals or equivalent experience.
• CompTIA Network or equivalent experience.

Soft Skills:

• Strong problem-solving and analytical skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and as part of a team.
• Strong organizational skills with attention to detail.