What are the responsibilities and job description for the Operations Manager Upscale Location (Flex hrs & Weekends required) position at SELIG PARKING?
Job Details
Job Location: 1100 Spring Street - Atlanta, GA
Salary Range: Undisclosed
Description
Operations Managers are responsible for the management of several hotel locations. They supervise several salaried management employees and may supervise non-exempt employees as well.
- Responsible for the recruiting, selection, training and performance evaluation of employees
- Participate in the budget development and management process
- Create and plan programs and projects that adhere to approved budgets and schedules, and oversees their implementation
- Develop, maintain and enhance client relationships
- Conduct preliminary review of all reports, budgets, revenues and expenses to ensure accuracy
- Oversee revenue control for area of responsibility; may include report and budget development
- Monitor revenue control measures to ensure performance to budget
- Analyze data for recommendations including, but not limited to competitive analysis
- Interact directly with clients to maintain and enhance client relationships; may be responsible for new business development
- Monitor handling of customer concerns to ensure customer satisfaction
- Work in developing operational standards to achieve operational excellence
- Oversee the staffing of area of Operations including, but not limited to recruitment and selection of management staff.
- Responsible for the performance management and development of the staff.
Qualifications
Educational/Experience:
- Must have 3 years of previous experience working in the Parking/Hospitality Industry
- College degree or equivalent years of direct progressive experience preferred
- Proven client relations experience
- Experience preparing revenue reports and using accounting software applications
