Office Receptionist

Semersky Enterprises, INC DBA Audi Exchange of Kirkwood is looking to add an Office Receptionist to our excellent team of professionals. Audi Exchange of Kirkwood is a family owned and operated business and is one of the nation's top auto dealerships. We offer a high end experience for our customers and put a focus on exceptional service.

We offer competitive pay, a robust benefits package including medical, dental, and vision insurance and life insurance with the opportunity to participate in our 401k plan. Additionally, we offer the option to buy into other benefits such as Short Term Disability, Long Term Disability, Critical Illness, and Accident Insurance.

This is an hourly position, with pay starting at $16.00/hour with opportunities for merit based wage increases.

We are looking for one full time or 2 part time individuals to fill this role! If you thrive in a fast paced environment and love interacting with people, then this might be the right job for you!

Summary

The Office Receptionist is responsible for answering phones, receiving and sorting mail, and plays a key role in maintaining or creating customer satisfaction for the business transaction. The individual in this role is responsible for ensuring high quality customer service, ensuring each customer has all their questions and concerns addressed. The individual in this role will possess a calm demeanor and will demonstrate the ability to remain organized. Additionally, this individual will demonstrate excellent time management and ensure that all assigned tasks are completed daily.

Essential Duties

• Greets customers in a pleasant and professional manner.
• Works with department managers to keep abreast of new products and services offered, their features and value and any changes in price.
• Answers customer questions about service performed or products purchased or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Provides clerical and secretarial assistance to departments as needed.
• Maintains a professional appearance.
• Keeps work area neat and clean.
• Other tasks as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

• High school diploma or general education degree (GED); and one-year related experience and/or training; or equivalent combination of education and experience minimum