Data Entry - Sales Support

SemiDice is seeking a Data Entry / Sales Support Specialist to join our team in Los Alamitos, CA.Job Summary : Participates in the execution of orders and preparation of all necessary forms and documentation. Handles follow up, expediting and / or changes to existing sales orders. Coordinates with the sales department follow up that may include delivery or shipping problems. Handles general office duties as assigned. Assists the sales department in maintaining and increasing sales from established accounts. Obtain required documentation from customers. Uses appropriate forms to write up orders for internal departments. Enters and checks customer data in quote log. Serves as backup receptionist during breaks and lunches.Essential Job Functions :

• Confidentiality : Maintains a high degree of confidentiality with regard to customer and company information.
• Communication : Effective written and verbal communication with co-workers and senior management, customers, prospects.
• Analytical : Routinely generates and assesses data and reports. Microsoft Excel proficiency necessary.
• Organization : Maintains continuous workflow to meet daily / weekly / monthly deadlines.
• Equipment : Uses such office equipment as computer terminals and centralized copiers.
• Computer skills : Microsoft Office products, MS Teams and Internet.
• Physical : Sits for extended time periods. Hearing and vision within normal ranges.
• Customer Service : Possesses a high degree of professionalism and excellent customer service skills. Professional grammar, pronunciation of the English language required.Responsibilities :
• Data entry for SLM and CRM
• Backup salespeople in sales department during their absences.
• Maintains a positive rapport with customers and sales staff
• Provide up-to-date information in a timely manner.
• Use company computer software to check inventory levels and quote stock requests.
• Participates in preparation of quotes when needed.
• Perform order entry of customer sales orders into ERP system and submission to materials department using company supplied forms.
• Check accuracy of data entered for orders and invoices including manufacturers purchase order numbers; reviews risk analysis form required for order placement.
• Handles general duties as assigned by the sales department to assist in daily activities.
• Assists the department in maintaining and increasing sales from established accounts.
• Working with the production team and purchasing team to follow jobs for one-time shipment.
• Use of e-mail to disseminate marketing materials to customer base.
• Gathers research information and data.
• Back up the front office receptionist during absences, breaks and lunches.
• Completes additional projects as requested or required.Experience :
• Two years' experience in the semiconductor industry preferred.
• Experience in microelectronics or bare die sales preferredSkills :
• Knowledge of the semiconductor industry and related services.
• Knowledge of bare die (unpackaged semiconductors).
• Able to develop relationships with customers, suppliers and coworkers.
• Data entry and computer skillsWhy should you work for us?
• Group Medical Coverage - 100% Employer Paid (Employee family)
• Life Insurance Policy - 100% Employer Paid
• VSP Vision Plan - 100% Employer Paid
• Paid Holidays
• Paid Vacation Time
• Paid Sick Time
• Credit Union
• FSA Cafeteria Plan
• 401(k) Plan
• Supplemental Insurance Plans offeredWe are an Equal Opportunity Employer