What are the responsibilities and job description for the REP I - PLAYERS CLUB - PT position at Seminole Gaming?
Overview :
Seminole Casino Coconut Creek offers the market's most fully-integrated, energized, stylish and upscale local's casino experience featuring 2,300 Las Vegas style slots and over 65 live table games such as blackjack, baccarat and poker. Under its roof, the casino has the region's most sought-after steakhouse, NYY Steak, Sorrisi Italian Restaurant and the New York-style 1st Street Deli. Guests can entertain with live music and listen to tunes from the region's top DJs at Legends Lounge, Nectar and Sunset Grill. The Pavilion, a 1,200-seat capacity entertainment venue, has been a home to acts like Tony Orlando, Frank Sinatra Jr., Joan Collins and many more.
Open 24 / 7, 365 days a year, Seminole Casino Coconut Creek is located at the corner of U.S. 441 (State Road 7) and Sample Road at 5550 NW 40 Street in Coconut Creek, Fla. For more information, call 954.977.6700; visit us online at CasinoCoco.com
or facebook.com / seminolecasinocococreek
or follow us on Instagram
seminolecasinococonutcreek
and Twitter @SemCasinoCoCo
Our Commitment to Service :
We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.
Responsibilities :
Under the direction of the Players Club Supervisor and Players Club Manager solicits and identifies new gaming customers for the Players Club program. Maintains customer information while assuring the highest standards of data entry and guest relations and assists with mobile sign-ups for guests on the casino floor.
Essential Job Functions :
- Greet and interact with guests in the casino in a courteous and professional manner.
- Promote Hard Rock Hotel & Casino by communicating with guests in an enthusiastic, helpful and friendly manner.
- Maintain up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information.
- Create and issue Players Club cards and promote the program and related promotions.
- Maintain integrity of database by following precise standards of data entry.
- Ensure the protection of customers rewards and credit lines.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Demonstrate actions and behaviors that reinforce the Companys Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
- Ensure prompt and discreet notification to management and / or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
- Other duties as assigned.
Qualifications :
Work Environment :
Closing :
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gamings employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to :
Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
