What are the responsibilities and job description for the WORKFORCE ANALYTICS ANALYST position at Seminole Hard Rock Support Services?
Overview :
Under the direction of the Director of Workforce Analytics, the WORKFORCE ANALYTICS (WFA) ANALYST will be responsible for labor planning, analyses, standards, consistency, budget assistance, etc. working with all property locations.
Responsibilities :
- Must adhere to the Seminole Tribe's Policies and Procedures
- MS Excel experience dealing with large datasets and data manipulation / organization / reporting
- Able to communicate and verbalize data trends into actionable findings to assist with conclusion identification, business decision making, and change management
- Working with WFM and FP&A professionals, assist with change management of an entire properties from the labor analytics, labor utilization, labor deployment, labor control, labor scheduling, and overall labor management side
- Support and continuously improve the current WFA functions such as reporting efficiency, reporting analytics, and reporting effectiveness based on impact identification
- Explore and potentially build out a Business Intelligence arm
- Explore and build out both dashboards for real-time utilization by frontline operations as well as dashboards for historical tracking and visualization impact
- Preparation and review of weekly FTE reports for all property locations
- Assist all property locations in the preparation of productivity standards for all labor positions for use in labor productivity analysis, including working with respective departments
- Assist in development of base drivers (Key Volume Indicators or KVIs) for labor standard for each labor position
- Review all property operations to ensure that consistent practice, policy and procedure for labor reporting is adhered to
- Review and analyze scheduling practices
- Coordinate the implementation of labor and scheduling systems with the properties
- Review and produce analyses of property daily operating reports
- Hands-on interface and assistance to the labor planning / analysis of for all property locations
- Assist in budgeting across properties to adhere to agreed upon productivity standards
- Such other duties and functions as may be required by the CFO of Seminole Gaming or the Senior Vice President of Finance
Qualifications :
Business Intelligence (BI) experience and / or
Database Science experience and knowhow (such as SQL and / or Python) and / or
Dashboard building experience and knowhow (such as Tableau and / or MS Power BI)
Work Environment :
We will do everything possible to make sure work-life balance is kept for all of our teammates. However, we are in the service and entertainment industry and our properties are rocking and rolling 24 / 7 / 365. Just like we will be flexible and catering to our teammates professional and personal lives, there will be times when we expect our teammates to also be flexible regarding the exact hours they work based on business demands.
Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and / or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
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