What are the responsibilities and job description for the Security Shft Spvr position at Seminole Nation Gaming Enterprise?
SUMMARY: Responsible for the efficient functioning of the Casino’s security operations at assigned property, in accordance with the established policies, procedures and controls. The ultimate objective of this position is to help advance the Seminole Nation by delivering value and signature moments every day.
ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to the following:
• Creates and supports a work environment/culture focused on building high-trust relationships by extending support and respect to all.
• Acts as a representative of the Casino, interacting with guests and employees in a courteous, professional manner.
• Guards the property on assigned shift, identifying potential security and/or safety hazards, and reporting same to the appropriate individual, to ensure the safety and protection of guests, employees and the entire facility.
• Acts as a backup to Security Officers on assigned shift, and assumes their duties when necessary.
• Monitors performances of all Security Officers and provides feedback.
• Maintains a working knowledge of the Casino’s facilities, as well as special events on property, in order to advise guests and fellow employees of same, whenever possible.
• Assists in the daily security operations.
• Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained.
• Facilitates the flow of information throughout the property, by attending scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:
One year to three years of similar or related experience. Equivalent to a high school education.
MANAGERIAL RESPONSIBILITY:
Has supervisory/managerial responsibilities that are usually limited and/or restricted to assigning work and supervising the efforts of a small subordinate group of employees (typically up to 3). Much of the time is spent performing work of the type supervised.