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Financial Operations Specialist

Semmax Financial Group
Salem, NC Full Time
POSTED ON 3/18/2025
AVAILABLE BEFORE 5/18/2025

Position Overview:


Would you like to join a 24-year established financial company with a great culture and exceptional clients? We are seeking a team player to assist our advisors in delivering outstanding client service while managing the movement of money between custodians. This role requires a detail-oriented professional with excellent phone skills, in-person presentation, and experience in processing paperwork within a financial investment company.

Key Responsibilities:

  • Collaborate with advisors, clients, and financial institutions to facilitate account transfers and funding.
  • Ensure accurate data management and maintain compliance with industry standards.
  • Process new account paperwork, including account openings, transfers, and database updates.
  • Maintain client files and ensure data integrity in CRM systems.
  • Provide exceptional client service through phone and in-person interactions.
  • Monitor and manage the progress of asset transfers and verify funding methods.
  • Prepare reports, correspondence, and documentation for client meetings.
  • Assist with onboarding new clients, including updating CRM systems and ensuring all required forms are completed accurately.
  • Support advisors by scheduling meetings, preparing materials, and following up on outstanding requirements.
  • Handle incoming checks for submission and ensure proper processing.

Qualifications:

  • Proven experience in processing paperwork within a financial investment company is required.
  • Strong attention to detail and proficiency in managing data accurately.
  • Excellent communication skills, both over the phone and in person.
  • Professional demeanor with the ability to present confidently to clients.
  • Experience with CRM systems and financial software is preferred.
  • Ability to multitask effectively in a fast-paced environment while maintaining accuracy.

Why Join Us?

  • Be part of a well-established company with a strong reputation for client satisfaction.
  • Work alongside a collaborative team in a supportive culture that values growth and excellence.
  • Engage with awesome clients who trust us to help them achieve their financial goals.
  • Health Insurance, HSA account, 401k with employer match, PTO

If you are detail-oriented, client-focused, and ready to contribute to a thriving financial services team, we encourage you to apply!

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