What are the responsibilities and job description for the Receptionist position at Semo Tank?
General Purpose
Perform reception activities in a front office or reception area. Operate a telephone console to answer, screen, and route incoming calls. Respond to routine inquiries and escalate as appropriate. Greet and direct visitors. Monitor incoming / outgoing traffic, enforce security procedures, and offer safety oversight by notifying security of unusual or suspicious activity. Perform general administrative activities. Provide courteous and professional customer service.
Job Duties and Responsibilities
- Properly answer and administer all incoming phone calls
- Ensure phone calls are directed accordingly; check general mailbox for voice messages and forward to the appropriate person / s
- Greet and check in customers, vendors, visitors, employees, and other guests in a professional, friendly manner
- Inform appropriate personnel of visitors and / or escort them to their destination
- Maintain schedule of conference rooms
- Sort and distribute faxes and packages appropriately
- Provide back up for mail room responsibilities
- Provide general administrative support and assist with tasks when requested by various business units
- Open and close visitor area
- The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
Knowledge, Skills, and Abilities
An Equal Opportunity Employer