Human Resources Operations Advisor

Primary Purpose
Effectively coordinates with internal clients and HRIS counterparts on information system efforts and provides support for Sempra Infrastructure (SI) Human Resources (HR) processes and systems. Acts as a primary liaison to internal and external stakeholders to ensure appropriate coordination and collaboration on HR system-related transactions. Participates in HR-related system updates and joint projects as the point of contact for SI. Conducts research and troubleshoots complex issues related to employees, HR data, and processes. Assists with development and communicates solutions to stakeholders. Manages HR projects and programs by providing technical expertise in data integrity, specialized data knowledge, report writing, and HR analytics. Participates in testing system changes and enhancements. Provides a high level of service to employees and leaders for HR services such as HRIS support, policy interpretation, and compensation in support of the HR and Talent Acquisition teams. Assists with developing tools, and continuous process improvement.

Also serves as the point of contact for strategic HR issues, products and services. Supports leadership with recruitment and staffing, onboarding, performance management, career development, organizational changes, compensation strategies, employment/labor relations and employment/labor law.

Duties and Responsibilities

• System Support:
• Provides support for HR systems, including HR data reporting and analytics. Supports business applications, providing general HR and business knowledge while utilizing a variety of new technologies. Collaborates with clients, staff, IT and other stakeholders to define detailed requirements and system interfaces.
• Interacts with Sempra Corporate HR Solutions team to review, test and integrate HRIS system upgrades, set and support projects and program expectations, issues and assess risks.
• Participates in ensuring that projects and programs are proceeding according to scope, schedule and quality standards.
• Reports and Business Analysis:
• In conjunction with HR leaders, HR Solutions, and external clients, maintains and creates company reports.
• Supports SI reporting needs by utilizing appropriate reporting tools.
• Creates and modifies spreadsheet/reports for business analysis; responsibilities include creation and use of Pivot tables and charts.
• Analyzes standard and non-standard reports for ongoing customer needs.
• Maintains data integrity in systems by reviewing and analyzing data.
• Maintains reports library and documentation of procedures.
• Maintains confidentiality of employee and company information.
• HR Support:
• Performs HR related transactions to include employee performance management, performance appraisal process, separations and terminations, discipline matters, and employee/labor law for small client group.
• Partners with other Business Partners, including Corporate Compensation, on company-wide projects and training.
• Supports the planning of retention efforts.
• Partners with HR team to help identity and develop key roles in support of the growing organization.
• Partners with SI Mexico HR and other HR teams as back-up support on projects as needed.
• Training and Technical Support:
• Supports, maintains and stores user procedures, guidelines, and documentation.
• Provides support to new users on HR systems.
• Proactively meets with HR subject matter experts to gather input on reporting requirements.
• Ensures timely communication and training of client enhancements to existing systems and with new project development.
• Serves as the point of contact for strategic HR issues, products and services. Supports leadership with recruitment and staffing, onboarding, performance management, career development, organizational changes, compensation strategies, employment/labor relations and employment/labor law.
• Performs other duties as assigned (no more than 5% of duties).

Education

• Bachelor's degree in business administration, human resources, computer science or related discipline, or equivalent work experience and/or technical training required.

Experience

• 5 years of related HR experience required.
• 3 years of previous experience with HR management systems required.
• Related experience in report and interface design and development. Experience with Business Objects, Power BI, Data Services, SharePoint and Advanced Word and Excel required.

Knowledge, Skills and Abilities

• Ability to work effectively with end users at all levels in order to understand and gather business requirements.
• Excellent analytical skills, with strong attention to detail.
• Ability to manage complex requests within tight deadlines.
• Strong customer service focus.
• Ability to maintain confidentiality of employee and company information.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled