What are the responsibilities and job description for the Front-End Lead (Grocery Environment) position at SENDIK'S FINE FOODS, INC.?
At Sendik's Fine Foods, we pride ourselves on offering a comprehensive benefits package, including employee discounts and flexible scheduling, to support our dedicated team members. Our commitment to an elevated shopping experience creates a dynamic and engaging work environment. Join us to be part of a company that values its employees and strives for excellence in service.
We are looking for a Front-End Lead to assist in overseeing front-end operations, ensuring excellent customer service, and supporting cashier and bagger staff.
Key Responsibilities:
- Supervise front-end staff, ensuring efficient checkout and customer satisfaction
- Assist with store accounting, including balancing registers and processing deposits
- Monitor and adjust front-end coverage based on customer volume
- Train and support employees, addressing performance and disciplinary matters
- Handle customer service needs, refunds, and phone inquiries
- Maintain front-end cleanliness, organization, and security procedures
Qualifications:
- Strong leadership, communication, and problem-solving skills
- Ability to lift up to 50 lbs. and stand for extended periods
- Comfortable working in a fast-paced retail environment
If you're a team player with excellent customer service skills, apply today!
We are an equal opportunity employer.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person