What are the responsibilities and job description for the Grocery Cashier (Full-Time) position at SENDIK'S FINE FOODS, INC.?
PRIMARY OBJECTIVE: To perform customer checkout transactions. To provide customer assistance in bagging groceries, carry out service and collection of carts. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees.
NATURE AND SCOPE: Emphasis in this position is on following front-end checkout procedures in all transactions, ensuring customer service for bagging of groceries in the proper manner, placing of groceries in the automobile in proper manner and collection of carts from parking lot in a safe manner, maintaining positive customer relations and expedient processing of all orders. This position requires register/scanner operation, reading, lifting, and standing. Also requires ongoing heavy lifting and pushing, walking, exposure to outside conditions and wet surfaces. It also requires ongoing social skills, verbal interaction, judgment/decision making, and the ability to work as a team, attention to detail, listening skills and initiative. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Front-End Manager or person in charge.
ESSENTIAL POSITION FUNCTIONS
Process customers’ orders in an accurate, efficient and prompt manner
First question after greeting the customer should be “Did you find everything you were looking for?”
Ask for coupons and check for items on the bottom of the cart before beginning each customer’s order
Scan each item so it is properly identified by the register system
Being able to learn a POS system and operate properly
Obtain prices for items not identified by the register system, print out receipt, fill in product description and turn in at end of shift
Have a working knowledge of the most frequent PLU codes
Use care in the handling of product
Bag delicate items separate
Ask the customer what type of bag they would like
Ensure that carts are available for customers
Collect carts in a safe manner and transport to the cart area
Ensure a six to seven cart maximum
Remove debris from all carts
Ensure positive customer relations and satisfaction
Greet and thank all customers and provide prompt and courteous service
Direct customer problems to the Front-End Manager or other office personnel as appropriate
Answer or refer questions and respond to requests as needed (if able, should take customer to the product)
Make determination and respond to customer assistance needs promptly
Ensure proper cash handling
Enter proper tender per transaction (cards, gift cards, etc.)
Maintain a neat and organized till
Count money back to the customer, handing coin first then bills
Count till before start of shift and at the end of the shift for accountability
Bag groceries for customers
Make sure groceries are bagged properly for each customer. Size up each customer and their order and bag appropriately
Ask all customers if they would like a carry out
Check the bottom of the cart to see if everything has been paid for
Check to make sure the customer has all their groceries when they leave, and nothing is left on the counter
Wrap flowers carefully
Follow Front-End security procedures
Keep all tenders locked in a secure location
Notify appropriate personnel in cases of theft or shoplifting
Lock your till under cash drawer when going on break or lunch
Perform other miscellaneous duties
Clean the Front-End and other areas as needed
Fill bags at the end of the registers
Clean the employee lounge
Clean pull-out bagging shelves
Follow all store and department policies and procedures
FUNCTIONAL REQUIREMENTS
Physical
Lifting/carrying up to 40 lbs.
· Equipment operation (scanner, register, scale, Tellermate, calculator, carts, electronic carts)
Reaching, grabbing, standing, turning, kneeling, squatting, stooping, bending,
walking
Mental
Judgment/decision making
Communication Skills
Customer Service skills
Memorization/accuracy
Reading, writing, math
IMPORTANT DISCLOSURE NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
You can fill out an application below!
Employment - Sendik's Fine Foods (sendiksfinefoods.com)
http://www.sendiksfinefoods.com/contact/employment
Job Type: Full-time
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Application Question(s):
- Are you able to work weekends?
Experience:
- cashiering: 1 year (Preferred)
Ability to Commute:
- Brookfield, WI 53045 (Preferred)
Work Location: In person