What are the responsibilities and job description for the Bakery Associate position at Sendik's Food Market?
Sendik's Food Markets, a family-owned business nearing its 100th anniversary, is looking for passionate people to join our team! We're committed to providing the best grocery shopping experience with high-quality products, great value, and exceptional customer service.
With 18 store locations across southeastern Wisconsin, including Whitefish Bay, Wauwatosa, Mequon, Grafton, Elm Grove, Franklin, Greenfield, Germantown, New Berlin, West Bend, Bayside, Hartland, Greendale, Brookfield - The Corners, Waukesha - Meadowbrook, Hales Corners, Marquette, and Oconomowoc, we are a growing company with opportunities for advancement.
When you join Sendik's, you become part of our dedicated and passionate team, committed to providing the best service to our customers and each other.
Role Title
Bakery Associate
Manager
Bakery Manager
Job Summary
The Bakery Associate is responsible for delivering “best in class” customer service to all guests at the bakery counter and on the sales floor. The Bakery Associate is responsible for packaging, pricing and labeling bakery products for the case and the sales floor, ensuring shelves are stocked and rotated and the department is clean and well organized.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say “yes” to our customers. It’s important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere “Thank you for your business!”
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik’s brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use “Red Truck Service” when additional assistance is needed.
Work Experience
Duties/Responsibilities
- Serve customers in the Bakery Department while modeling Sendik’s culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Answer questions regarding bakery products and ingredients
- Assist customers in selecting bakery products and offer suggestions as needed
- Fill and maintain the bakery case
- Package, price and label items for the sales floor
- Stock and rotate bakery products on the sales floor
- Take and fulfill bakery orders via phone and in person
- Complete daily cleaning duties in the Bakery Department
- Assist Bakers with pouring batter, panning bakery items and preparing product for baking as needed
- Assist with the training and mentoring of new associates in the Bakery Department
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other Bakery Department duties as needed
Qualifications
- Must be a minimum of 16 years of age due to required operation of bakery equipment
- Eagerness to interact with customers
- Strong sense of team – ability to anticipate the needs of the team
- Ability to work at a fast paced and efficient manner
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Excellent time management, prioritization and organization skills
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds
