PRIMARY OBJECTIVE: To provide support in Floral Department sales, plant care and design. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees.

NATURE AND SCOPE: Emphasis is on customer service, creative floral design and proper care of plants and cut flowers. Primary learning challenge is ability to design a variety of floral arrangements properly. This position requires ongoing judgment/decision making, social skills/verbal interaction, listening skills, light lifting, standing, and operation of clippers, knives and scissors. Position functions may vary according to business needs. The Floral Manager or person in charge provides assignments and work direction.

ESSENTIAL POSITION FUNCTIONS

• Assist with customer orders
  • Provide courteous, prompt and accurate customer service
  • Determine type, style and price of arrangement desired
  • Design arrangement according to order and Sendik’s Fine Foods procedures
  • Package order
• Receive and price as necessary all plants and flowers supplied
  • Check shipment for content and quality
  • Verify delivery to invoices and sign for product
  • Strip, cut, condition and price flowers properly
  • Follow retails and prices for all products and put on display
  • Ensure proper pricing in all store and department systems
• Take care of floral items
  • Remove hanging baskets from display rack with plant hook, water and replace to rack
  • Check and water all green and blooming plants on sales floor
  • Remove dead leaves
  • Process all fresh flowers upon arrival
  • Check water levels in all fresh flower items
• Clean coolers
  • Sweep, mop cooler when condensation builds
  • Clean windows, condense flowers and remove empty buckets for cleaning
• Follow all store and department policies and procedures

FUNCTIONAL REQUIREMENTS

• Physical
  • Lifting/carrying up to 95 lbs.
  • Pushing/pulling up to 2000 lbs.
  • Equipment operation (shopping cart, pallet jack, flat bed, pricing gun, calculator, cutting or trimming knives, scissors, under-water flower cutter, wire cutter, clippers, pruners, watering can, ladder, plant hook, rack, telephone)
  • Standing, reaching, turning, stooping, bending, walking, squatting, climbing ladders, crawling
• Mental
  • Judgment/decision making
  • Listening skills
  • Social skills/verbal interaction
  • Reading, writing, math
  • Memorization
• Environmental
  • Exposure to wet surfaces
  • Exposure to cold conditions (35 to 40 degrees)

IMPORTANT DISCLOSURE NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.