What are the responsibilities and job description for the Front - End Clerk position at Sendiks Fine Foods Inc?
Job Description
Job Description
PRIMARY OBJECTIVE : To perform customer checkout transactions. To provide customer assistance in bagging groceries, carry out service and collection of carts. To contribute toward ensuring a positive shopping environment for customers and a positive working environment for employees.
NATURE AND SCOPE : Emphasis in this position is on following front-end checkout procedures in all transactions, ensuring customer service for bagging of groceries in the proper manner, placing of groceries in the automobile in proper manner and collection of carts from parking lot in a safe manner, maintaining positive customer relations and expedient processing of all orders. This position requires register / scanner operation, reading, lifting, and standing. Also requires ongoing heavy lifting and pushing, walking, exposure to outside conditions and wet surfaces. It also requires ongoing social skills, verbal interaction, judgment / decision making, and the ability to work as a team, attention to detail, listening skills and initiative. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Front-End Manager or person in charge.
ESSENTIAL POSITION FUNCTIONS
- Process customers’ orders in an accurate, efficient and prompt manner
First question after greeting the customer should be “Did you find everything you were looking for?”
Collect carts in a safe manner and transport to the cart area
Greet and thank all customers and provide prompt and courteous service
Properly count and enter cash into the register system
Make sure groceries are bagged properly for each customer. Size up each customer and their order and bag appropriately
Keep all tenders locked in a secure location
Clean the Front-End and other areas as needed
FUNCTIONAL REQUIREMENTS
Lifting / carrying up to 50 lbs.
walking
Judgment / decision making
IMPORTANT DISCLOSURE NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.