What are the responsibilities and job description for the Program Assistant position at Seneca Family of Agencies?
Overview
Join our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.
As the Program Assistant, your primary responsibility is the general operations of the program’s administrative office.
About Seneca's Monterey County Crisis Programs (CSU/COMPASS)
Seneca’s Monterey County Crisis Programs provide crisis stabilization services and short-term residential treatment for children and youth experiencing crises, ensuring timely support when it’s most needed. This innovative way of addressing a mental health emergency provides a safe, supportive and welcoming environment for children and youth. Upon enrollment in the programs, the Seneca teams work with the youth and support networks to assess the needs and strengths of the youth in order to develop the foundation goals that will drive treatment. Comprehensive services include timely mental health assessments, crisis counseling, and linkage to long-term, sustainable support based on each client’s unique strengths and needs. The ultimate goal is to provide mental health/crisis services, suicide prevention, decrease in placement changes and reduction of unnecessary psychiatric hospitalization.
About Seneca
Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Responsibilities
- Answer department phones. Screen and direct telephone calls.
- Greet and interact with clients, families and other visitors.
- Maintain the safety, organization and professional appearance of the front office and general areas.
- Maintain office equipment and coordinate various office services.
- Order and organize program supplies.
- Ensure smooth logistics for onsite meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.
- Maintain well-organized and accessible electronic and paper forms and files.
- Process all mail, correspondence and information to and from the program’s office, including correspondence to and from the Program Director/Manager of Operations.
- Manage program petty cash reimbursement and Program Director credit card expense report.
- Complete required program reports and scheduling.
- Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.
Qualifications
REQUIRED
- Education/experience requirements:
- Bachelor's degree OR
- Associate degree or equivalent 1 year of applicable work experience OR
- High school diploma/GED 2 years of applicable work experience.
- Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.
- Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.
- At least 21 years of age.
- TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
- Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.
PREFERRED
- Previous experience in comparable position.
- Bilingual in English/Spanish.
SKILLS OF AN IDEAL CANDIDATE
- Excellent organizational, writing, and oral communication skills.
- Ability to structure and perform routine tasks.
- Ability to work as a team member.
- Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.
Schedule
- Full-time
- Monday - Friday, 9:00 AM - 5:30 PM
Benefits
- Starting at $23.51 - $26.01 per hour
- Actual salary dependent on creditable experience above the minimum qualifications for the role
- Additional compensation provided upon passing a bilingual language proficiency exam
- Salary increases each year
- 5 weeks of paid time off, 11 paid holidays
- Mileage reimbursement
- Comprehensive employee benefits package:
- Medical, dental, vision, chiropractic, acupuncture coverage
- 50% paid premiums for dependents
- Long-term disability, family leave, and life insurance
- 403b Retirement Plan
- Employer-paid Employee Assistance Plan
- Seneca is a Public Service Loan Forgiveness certified employer
- Scholarship opportunities, ongoing training, and professional development opportunities
- Promotional opportunities across the agency in California and Washington
Salary : $24 - $26
