Program Supervisor

The Program Supervisor manages and supervises program staff. This role is responsible for knowing and being capable of fulfilling all job duties of supervisees. The Program Supervisor provides direct support to supervisees, oversees the quality and tracking of all services and documentation, trains and onboards new staff, ensures program coverage, and is an integral part of the management team.

ABOUT THE PROGRAMS

The Mobile Response Team (MRT) is a 24/7 youth mobile crisis response program that supports youth and their families in crisis when there are concerns for immediate safety. The Mobile Response service is intended to offer families, schools, and providers an alternative to calling 911 when law enforcement may not be necessary for the level of presenting concerns.  The goal of MRT is to provide proactive, early intervention before crises escalate, to divert youth from more restrictive interventions, and to reduce the criminalization of mental health for young people.  MRT Crisis Response Staff provide these same-day crisis intervention services in homes, schools, and community locations in Pierce County.  Crisis Response Staff complete a comprehensive risk assessment and work with youth and caregivers to develop a safety plan. Crisis Response Staff collaborate with existing treatment team members and/or can provide linkage and advocacy to support youth in connecting to other mental health services.

The Short-Term Assessment of Resources and Treatment (START) Program provides stabilization services following a crisis involving a youth within the Pierce County community. The primary goals of the START Program are suicide prevention and safety planning, ongoing crisis management and development of coping skills for youth and their families along with collaboration with other treatment team providers serving the youth. The goal is to provide crisis stabilization and linkage to long-term services while providing same-day crisis services in the home or community.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

Responsibilities:

• Perform the following personnel functions: interviewing, hiring, supervision, training, and evaluation.
• Learn, know and be able to train/coach their program’s model and hold their supervisees to the model.
• Create and maintain supervisees’ schedules for providing direct care/support for children and families.
• Support the team with Diversity, Equity, and Inclusion issues that impact their supervisees’ own professional development and those of the families receiving services.
• Ensure that all supervisees are submitting accurate and timely paperwork related to the services being provided to children and families and relevant to their role.
• Provide initial and ongoing training, coaching, and support to all supervisees regarding all areas of their job and responsibilities.
• Participate in weekly supervision with the Program Director or designee.
• Conduct weekly individual supervision of staff.
• Facilitate team meetings for all members of that supervisor’s team.
• Work with the Management Team to coordinate ongoing staff trainings.
• Maintain flexible schedule with ability to work evenings as needed.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training. This may include intervening with the clients' behavioral program through physical management of the clients, if applicable. Training in additional crisis intervention modalities may be required.

Qualifications:

REQUIRED

• Master's degree in psychology, counseling, social work, or related subject area
• Bachelor's degree 3 years of experience providing direct services to clients may be considered in lieu of a master's degree.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.
• Local travel or travel between Seneca WA locations (Pierce and King Co)

PREFERRED

• Experience working with children in out-of-home care preferred.
• Experience implementing family-focused services preferred.

SKILLS OF AN IDEAL CANDIDATE

• Ability to work as part of and supervise a multidisciplinary team.
• Ability to work with a diverse population.
• Good organizational and writing skills.
• Willing to respond to crisis situations (as needed) and be part of a rotating emergency on-call system.

SCHEDULE

• Full-time
• Monday - Friday, 10:00 AM - 6:00 PM 
• Hybrid (combination of remote and onsite work as required.
• Local travel or travel between Seneca WA locations (Pierce and King Co) required.

BENEFITS

• Starting at $78,696 - $92,696 per year.
• Actual salary dependent on creditable experience above the minimum qualifications for the role.
• $2,000 sign-on bonus!
• Salary increases each year.
• Additional salary increase upon passing of a bilingual proficiency exam.
• 5 weeks of Paid Time off and 11 Paid Holidays.
• Seneca is a Public Service Loan Forgiveness certified employer.
• Comprehensive employee benefits package, including:
• Medical, dental, vision, chiropractic, and fertility coverage.
• 50% paid premiums for dependents.
• Pet insurance.
• Long-term disability, family leave, and life insurance.
• Employer-paid Employee Assistance Plan.
• 403b Retirement Plan.
• Training stipend and professional development opportunities.
• Excellent clinical training, individual and group supervision, and assistance toward licensure.
• Opportunities to develop specialized skills, including clinical supervision and evidence-based practices.
• Abundant promotional opportunities across the agency in California and Washington

Salary : $78,696 - $92,696