Business Office Manager

Business Office Manager
SHIFT: Full-Time

JOB SUMMARY:
The Business Office Manager is responsible for developing, implementing, and maintaining systems to operate the facility in a fiscally responsible manner. This includes keeping systems financially compliant with federal, state, and local requirements.

RESPONSIBILITIES:

• Calculates and records daily census report
• Communicates payer changes to corporate Census Team and Medicaid Coordinator
• Meets with residents/families to obtain financial information for billing and for the preparation of Medicaid applications
• Creates and maintains resident/patient financial files
• Manages facilities petty cash account
• Manages resident/patient spending accounts
• Mails quarterly resident/patient spending account statements
• Processes resident/patient bills from outside vendors
• Prepares, posts, and records data on deposit schedule. Sends reports to Corporate
• Makes daily bank deposits
• Prepares month end reports and balances accounts for: petty cash, meal ticket money, resident spending accounts and beauty shop
• Participates in monthly review of aged accounts
• Reviews account ledgers; records account adjustments, updates computer postings and issuance of refunds.
• Contacts DSS to obtain authorizations, readmissions, resolve NAMI questions, pending Medicaid applications and CASA approvals.
• Facilitates re-certifications and submits requested information
• Manages Medicare determination/re-determination
• Verifies resident’s insurance, including bed hold returns
• Prepares private pay room rate correspondence, verifies and updates rates
• Completes all aspects of private billing and posting of payments received
• Distributes resident/patient status notification, electronically, regarding financial status
• Obtains custodial authorizations for MLTC, Managed Medicaid and PACE residents
• Manages VA paperwork
• Notifies residents and /or designated representatives within 48 hours of Medicare/insurance discontinuation in collaboration with the RCC’s
• Reviews resident mail prior to forwarding to resident for payments intended for the facility accounts
• Files Rep Payee for long term residents or residents who are applying for Medicaid
• Completes yearly Rep Payee reports as applicable
• Processes change of address notifications
• Follows up on private collections, collects co-pays and outpatient services
• Tracks and provides required DOH information on resident vaccination records, RHCF-4 statistics
• Participates in weekly Rehab meetings

REQUIRED SKILLS & ABILITIES:

• Maintains resident’s rights
• Maintains HIPAA privacy, security and confidentiality standards
• Follows universal precautions and infection control procedures and processes
• Meets acceptable time and attendance requirements
• Complies with facility dress code
• Performs duties with accuracy and timeliness
• Exhibits and fosters a spirit of teamwork, positive attitude and conflict resolution among co-workers
• Interacts positively with residents, family members and visitors under a variety of conditions and circumstances.
• Assists in answering facility related questions

QUALIFICATIONS:

• Minimum: Associate’s degree, Preferred: Bachelor’s degree
• Minimum: 3 years of experience working in a finance office preferably in long-term care setting

BENEFITS:

• Paid Time Off (PTO)
• Health, Vision, and Dental Insurance
• Life Insurance
• Referral Bonus Program
• Weekly or Same Day Pay Options
• Supportive Work Environment

Apply today and become a key part of our team in maintaining a comfortable, safe environment for residents and staff alike!

Education

• High School or better

• Bachelors or better
• Associates or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)