Description

Job Summary

The Clinic Licensed Vocational Nurse (LVN) position encompasses care of patients from intake through check out.  The LVN will assist physicians or mid-level providers with typing, telephone triage, chart organization, filing, care of equipment, care of the environment in the clinic, and other assigned duties.  They will schedule patients for all clinic visits and greet patients, process paperwork, obtain and verify information for medical charts and billing purposes, computer entry, work with the hospital Billing Office to assist in collecting payments, and interact well with patients and physicians.

Essential Functions – Patient Care

• Assists front office(s) as needed with answering the phones, patient check in, chart prep and insurance authorization.
• Assists back office(s) as needed with rooming patients, vital signs, short history for reason of visit/complaint, Snellen and audiometry screening, all other specialized clinic testing/paperwork as required.
• Understands C.H.D.P. program and forms.
• Is responsible to oversee all medications in the clinic with the assistance of the hospital Drug Room Nurse. Administers oral medications, skin testing for tuberculosis, intramuscular and subcutaneous injections to adults and children. Responsible for giving all medication and immunizations injections in the clinic. 
• Provides direct care to patients following clinic policies and procedures. Collects selected data about the health status of the patient. Maintains patient comfort and privacy at all times. Communicates in an attentive and individualized manner in every encounter. Acts as a role model for the staff that she/he works with.
• Participates in the development of the plan of care with other team members and safely implements that plan.
• Prepares patients for various examinations and procedures and sets up appropriate equipment and trays as needed. Verifies the patients understanding of the purpose of visit, and ensures that the patient fully understands the course of treatment according to the educational plan.
• Collects and labels specimens as needed, using proper glove technique.  Takes specimens to laboratory using biohazard bags. Prepares all forms/paperwork for specimen transport as needed, using current and accurate patient information.
• Documents care provided or procedures performed accurately on patient records.
• Assists all Clinic Medical Offices with patient call backs and referrals, to other community agencies or specialists as needed.
• Contributes to Quality Improvement (Q.I.) by attending clinic Q.I. meetings and generally assists through suggestions and activities in the ongoing improvement of patient care as needed.
• Does all other requested direct patient care as needed within the LVN scope of practice.

Essential Functions – Office Duties:

• Helps with patient registration forms and other chart related paperwork as needed to ensure correct information.
• Performs receptionist functions when clinic receptionist is not available, by answering telephone calls and triaging as needed. Uses expertise to answer patient questions and make appropriate referrals for care or treatment as needed.
• Serves as the backup for the general surgery and orthopedic specialty office authorizations and referrals. Assists the Billing Services Department to obtain required information to complete billing or rebill patients, insurances companies as needed.
• Keeps tables and work spaces clean and orderly by maintaining ongoing medical asepsis.
• Makes sure that equipment is in working order.  Alerts Lake Almanor Clinic Office Manager if equipment needs repair. Orders needed equipment and replacements to assure that stock is adequate for patient care.
• Understands the principles of aseptic technique and maintains all instruments in a clean condition after use and takes instruments to Central Processing for sterilization.
• Sets up and maintains sterile field for procedures.
• Monitors all supplies and equipment and drug out-dates, so the new supplies or equipment will be ordered in a timely manner and out of date drugs will not be used. Maintains log of all drugs and out-dates so that supplies can be rotated. Coordinates orders with the Lake Almanor Clinic Office Manager and the Drug Room Nurse.
• Keeps refrigerator temperature logs and maintains cleanliness of refrigerator.

Additional Responsibilities

• Demonstrates responsibility and accountability for professional practice, continued growth and self-evaluation.
• Documents work processes as required.
• Maintains professional appearance and personal conduct at all times.
• Adheres to all policies and procedures including office and state protocols.
• Effectively copes with typical job stress.
• Performs other duties as assigned.

Physical Requirements, Safety, and Environmental Conditions

• Follows safe work practices, takes an active interest in preventing injury or illness and promoting a safe and healthful environment for self and others, and complies with Hospital and governmental safety regulations.
• Must function independently, have personal integrity, have flexibility and the ability to work effectively with other personnel, clients, and support agencies
• Sits, stands, bends, lifts, walks, and moves intermittently during working hours and ability to lift up to 20 lbs.

Compliance

• Assumes personal responsibility to comply with all Federal, State and local laws governing business conduct, conducts business in an ethical and trustworthy manner, and displays the qualities and characteristics of a professional at all times when dealing with patients, visitors, physicians, volunteers, and fellow employees.
• Exemplifies the Seneca Core Values in all aspects of work responsibilities and demonstrates these values to fellow employees and supervisors.

Quality of Work

• Assumes responsibility for professional customer service when working with the public, physicians, and other departments. 
• Strives for excellence in following policies and procedures.
• Utilizes positive communication skills when interacting with people who work for, are serviced by, or associated with the hospital, to ensure that persons receive the highest degree of attention and courtesy.
• Maintains confidentiality of information received in the department and throughout the hospital by complying with strict confidentiality regulations per HIPAA requirements.
• Promotes professional growth of self and co-workers by participating in on-the-job training, continuing education and assisting with training of new employees.

Qualifications

Qualifications

• High school graduate.
• Graduation from an accredited Licensed Vocational Nursing program.
• Current LVN license from California State Board.
• Current CPR/BLS certification.

Experience

Experience in a medical office setting and billing experience preferred.

Skills

• Ability to administer a variety of treatments and medications as directed, take vital signs, and maintain quality control standards.
• Strong organizational and interpersonal skills.
• Ability to use various types of equipment for examination and treatment procedures.
• Ability to identify problems and recommend solutions.
• Knowledge of the principles and skills needed for practical nursing to provide patient care and treatment, such as examination, diagnostic and treatment room procedures.
• Knowledge of medications and their effects on patients.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Ability to react calmly and effectively in busy or emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• Requires adherence to all policies and procedures.
• Ability to establish and maintain effective working relationships with physicians, management and peers.
• Maintain current CPR for Health Care Providers.
• Maintain current State of California LVN licensure.

Salary : $28 - $37