WD Bar & Grille, Beverage Bar Back

WD Bar & Grille, Beverage Bar Back (req5981)

Position Description

The Beverage Bar Back will provide friendly, excellent service to every customer as well as keep the beverage area clean and stocked at all times.  Responsible for delivery of requisitioned bar supplies (i.e., CO2 canisters, liquor, wine, beer, fruit, glasses, matches, ashtrays, ice, etc.).  Position requires extensive physical exertion of the arms, hands and legs, the use of four wheel carts, four-wheel ice containers and two-wheel trash containers.  Tasks include pushing, pulling, lifting, bending, walking and reaching.  Position requires the ability to communicate effectively in English.  All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.

Position Requirements

Education/Experience:

1. Must be 18 years of age or older upon employment.
2. High school diploma or its equivalency preferred.
3. Previous customer service experience preferred.
4. Ability to operate the following equipment:  Juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines, and other necessary equipment.

Language Skills and Reasoning Ability:

1. Must possess excellent communication skills.
2. Ability to speak effectively to the public, employees and customers.
3. Must have the ability to deal effectively and interact well with the customers and employees.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.

1. Must be able to stand, walk and move through all areas of the casino.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees and members of the business community in all situations.
3. Ability to lift up to fifty (50) pounds, bend, pull and carry beverage stock to and from refrigerators and cabinets.