Housing Programs Director

Position Summary:
The Senior Advocacy Network (SAN) is seeking a dynamic Housing Programs Manager to lead its housing department. Reporting to the Executive Director, the Housing Programs Manager will oversee program operations, case management, and the supervision and training of housing staff. This position works closely with SAN’s legal branch, the Senior Law Project, as well as numerous community housing partners. The manager will supervise a team of 4–6 staff members and will also maintain a small housing caseload.

Key Responsibilities:

Program Management (60%)

• Review new client intakes and assess eligibility for housing programs
• Assign clients to caseworkers based on caseloads
• Maintain accurate and compliant client documentation
• Participate in and coordinate outreach activities
• Understand program budgets and assist with financial reporting
• Prepare service reports and serve as primary contact with funders
• Regularly update and improve case management policies and procedures

Case Management (30%)

• Maintain a reduced caseload of approximately 10–15 clients
• Provide individualized case management per SAN protocols
• Support clients in securing housing: locating units, completing applications, addressing rental barriers, and advocating as needed
• Conduct home visits as appropriate

Staff Oversight & Training (10%)

• Supervise 2–4 housing staff using a human-centered leadership approach
• Onboard new caseworkers, volunteers, and interns
• Collaborate across teams to identify service improvements and resource opportunities
• Lead weekly housing team meetings to discuss caseloads, program updates, and staff support

Please Note:

This job description is intended to outline the key responsibilities and qualifications for this role. It is not an exhaustive list. Duties and responsibilities may evolve as the organization’s needs change.

Requirements:

• Minimum of 5 years of supervisory or leadership experience; background in case management or social work preferred
• Experience in housing services, especially subsidized housing and housing for older adults
• Demonstrated ability to work empathetically with vulnerable adults, including those facing mental health challenges and other sensitive issues
• Skilled in program design, workflow implementation, compliance, and audit processes
• Familiarity with mandatory reporting and/or attorney-client privilege, or the ability to learn quickly
• Creative and flexible problem-solving skills
• Excellent organizational and documentation abilities
• Clear, empathetic, and consistent communication style
• Proficient with computers and data management systems
• Ability to navigate complex program eligibility requirements
• Experience supervising at least one direct report
• Strong collaborative, team-oriented mindset
• Deep commitment to serving older adults

Preferred Qualifications

• Bilingual in Spanish
• Basic knowledge of accounting principles
• Familiarity with CalAIM, Medi-Cal programs, and related billing procedures

Benefits:

• Health, dental, and vision insurance
• Paid time off

Schedule:

• Monday to Friday (No weekends)

Relocation:
Applicants must be able to relocate to Modesto, CA 95354 before starting work.

Application Instructions:
If this sounds like you, SAN welcomes applications via really or by email directly to our Executive Director, Hannah Brady. Resumes and cover letters do not need to follow a specific format. We’re open to candidates with a range of experiences who demonstrate the skills listed above and a willingness to learn. Applications that do not include both a resume and a cover letter will not be considered—consider this your first test of attention to detail!

SAN DEI Statement:

We believe that a diverse staff strengthens our organization’s ability to tackle and address the complex social issues that we are committed to respond to within our community . Experience shows us that the creativity that fuels our success is accelerated when we hire and retain employees with a diverse range of skills, perspectives, and experiences across ethnic, gender, racial, generational, and other social identities. We strive to ensure that each SAN employee, volunteer, advocate and client has equal access to legal and housing justice. Therefore, we center diversity, equity, and inclusion practices in our daily work. The Senior Advocacy Network is an equal opportunity employer and affirms the value of diversity by promoting an environment free from discrimination.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $26 - $30