Case Management Coordinator

Position Summary

Oversee and coordinate case management services for individual clients within the Department of Senior Affairs including completing in-home assessments for frail homebound senior citizens; participate in achieving program goals and objectives and perform a variety of administrative tasks in support of assigned area of responsibility.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis.

Associate's degree in sociology, or psychology; and

Four (4) years case management experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within 6 months from date of hire.

Preferred Knowledge

• Basic operations, services and activities of a home care program
• Principles and practices of case management
• Principles and practices of social work and psychology
• Office equipment including computers
• Pertinent Federal, State, and local laws, codes and safety regulations

Preferred Skills & Abilities

• Coordinate and direct in-home programs for the elderly
• Recommend goals and objectives
• Perform in-home health related, functional, social and economical assessments
• Prepare clear and concise assessments
• Operate office equipment including computers
• Interpret and explain City policies and procedures
• Allocate limited resources in a cost effective manner
• Communicate clearly and concisely
• Perform the essential functions of the job with or without reasonable accommodation
• Establish and maintain effective working relationships with those contacted in the course of work including the general public