What are the responsibilities and job description for the Clinic Support Specialist/CMA position at Senior Care Partners PACE?
Join Our Team as a Clinic Support Specialist/Certified Medical Assistant!
Are you passionate about providing exceptional care and support in a dynamic clinic environment? At Senior Care Partners P.A.C.E., we're seeking a dedicated Clinic Support Specialist who thrives on delivering outstanding customer service and clerical assistance while ensuring our participants receive the best care possible.
Who is P.A.C.E?
The Program of All-Inclusive Care for the Elderly (PACE) offers a variety of services, with many of them provided onsite at a PACE Center.
PACE is an alternative to nursing home care and – through an interdisciplinary care team (IDT) of physicians, nurse practitioners, nurses, social workers, therapists, van drivers, and aides – coordinates and provides preventive, primary, acute, and long-term care services, so older individuals can continue living in the community.
Why You'll Love Working With Us:
- Impactful Work: Play a key role in our participants' care journey by managing appointments, assisting with clinical tasks, and ensuring smooth daily operations.
- Collaborative Environment: Work closely with a committed team of healthcare professionals, participants, and their families to provide compassionate, participant-centered care.
- Growth Opportunities: Expand your skills and advance your career in a supportive and rewarding setting.
Your Role and Responsibilities:
- Appointment Coordination: Schedule and manage internal and external appointments, ensuring the clinic provider’s day runs smoothly.
- Clinical Support: Assist with data entry, faxing paperwork, scanning documents, taking vital signs, managing immunizations, and obtaining specimens.
- Customer Service: Handle incoming clinical phone calls, assist with participant needs, and ensure a welcoming environment for all clinic visitors.
- Inventory Management: Keep exam rooms stocked and manage clinic supplies efficiently.
- Team Collaboration: Work closely with clinical staff and the Clinical Care RN to support all clinic visits and tasks.
What We’re Looking For:
- Qualifications: High School Diploma or equivalent; Related associate degree preferred. Medical Assistant certification required with at least one year of experience.
- Skills: Detail-oriented with strong problem-solving, multi-tasking, and organizational skills. Proficiency in Microsoft Office and excellent communication abilities are essential.
- Experience: Minimum one year working with the frail, elderly, or long-term care population is required.
- Certifications: Current CPR certification or willingness to obtain. Must be fully vaccinated or willing to get vaccinated against communicable diseases: Influenza, MMR, Varicella, Tdap/Td, Covid-19 and Hepatitis B.
Work Environment:
- Dynamic Setting: Be prepared for frequent interruptions and a visible presence within the center. Flexibility to work beyond normal hours, including weekends and holidays, is necessary.
- Physical Demands: Ability to handle stress, work independently, and manage physical tasks such as lifting up to 20 pounds.
Ready to Make a Difference?
If you’re ready to join a team that values compassion, integrity, teamwork, and excellence, apply now to become our next Clinic Support Specialist! Your commitment will directly impact the quality of care we provide, and you’ll play an essential role in our mission to support our participants and their families.
Apply Today!
Senior Care Partners P.A.C.E. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
More information about our non-traditional model of care can be obtained by viewing our website at www.seniorcarepartnersmi.org.
Equal Opportunity Employer - M/F/D/V
