What are the responsibilities and job description for the Quality Assurance RN position at Senior Care Partners PACE?
Quality Assurance RN
Are you a compassionate and detail-oriented Registered Nurse (RN) with a passion for quality improvement and patient advocacy? Do you thrive in a collaborative environment where your expertise can enhance healthcare outcomes and ensure regulatory excellence? If so, Senior Care Partners PACE invites you to join our mission-driven team as a Quality Assurance RN!
Why Join Us?
At Senior Care Partners PACE, we believe that high-quality care transforms lives. As a Quality Assurance RN, you’ll play a vital role in ensuring top-tier healthcare delivery for our participants while fostering a culture of continuous improvement. This is more than just a job—it’s an opportunity to make a lasting impact in the lives of older adults, their families, and our interdisciplinary care team.
What You’ll Do
- Analyze and synthesize data related to Service Delivery Appeals and Grievances (SDAG) to identify quality of care concerns.
- Serve as a liaison between participants, caregivers, and healthcare teams to ensure a fair and effective resolution of grievances and appeals.
- Conduct chart reviews and collaborate with interdisciplinary teams to enhance whole-person, patient-centered care.
- Lead internal quality auditing efforts to maintain compliance with CMS, MDHHS, and organizational standards.
- Assist in audit preparation and support continuous process improvements.
- Facilitate policy and procedure review to ensure evidence-based practices align with regulatory requirements.
- Play a key role in educating staff and providers on quality assurance best practices.
What We’re Looking For
- Bachelor’s degree in Nursing (BSN) required, MSN preferred.
- Active and unrestricted Michigan RN license.
- 4 years of clinical nursing experience (6 preferred).
- 4 years of healthcare quality assurance/improvement experience in a PACE, managed care, or health plan setting.
- Strong data analysis, auditing, and process improvement skills.
- Experience working with frail, elderly, or long-term care populations preferred.
- Knowledge of electronic health records (EHR), Microsoft Word, Excel, and PowerPoint.
- Passion for patient advocacy and collaborating across teams to drive meaningful change.
What We Offer
- Competitive salary & comprehensive benefits (health, dental, vision, 401k, PTO).
- Hybrid work flexibility – primarily onsite with remote opportunities.
- Opportunities for professional growth & development.
- A supportive and mission-driven team dedicated to enhancing healthcare quality.
Join Us & Make a Difference!
If you’re ready to drive quality improvements, advocate for patients, and be part of a forward-thinking healthcare team, we want to hear from you! Apply today and take the next step in your nursing career.
