What are the responsibilities and job description for the Medical Records Specialist position at Senior Care Solutions?
Title: Medical Records Specialist
Location: Boca Raton, FL
Position Summary
As a Medical Records Specialist at our Boca Raton-based home health agency, you play a vital role in supporting quality patient care from behind the scenes. Your work ensures that critical medical documentation is accurate, timely, and compliant—directly contributing to the success of our clinical team and the well-being of the patients we serve. You'll be the go-to expert for organizing, maintaining, and safeguarding essential medical records, helping our agency run smoothly and efficiently. If you're detail-oriented, tech-savvy, and passionate about making a difference in healthcare, this is the opportunity for you.
Qualifications
High school diploma or equivalent required
At least 1 year of experience performing general office duties (healthcare experience preferred)
Proficiency in using computers, document management software, and office applications
Exceptional organizational skills with strong attention to detail
Ability to manage time effectively and prioritize tasks in a fast-paced environment
Strong written and verbal communication skills
Ability to work independently and collaboratively as part of a team
English fluency required
Physical and Mental Requirements
Ability to work under pressure and meet deadlines
Must be able to sit, stand, walk, lift, bend, reach, pull, grasp, talk, hear, and see for extended periods
Must be able to travel locally to agency-sponsored meetings or programs as needed
Reasonable accommodations will be made for qualified individuals with disabilities
Essential Duties and Responsibilities
Maintain professional conduct and adhere to agency ethics and policies
Ensure confidentiality of all client information and agency records
Accurately scan and upload documentation into the agency’s software system
Process and track medical documentation including:
Physician orders
Face-to-Face documentation
Notices of Medicare Non-Coverage
Service agreements
Assemble and manage Start of Care (SOC) packets and maintain adequate stock levels
Update the PPS unbilled report daily and distribute to Liaisons, Administrator, Billing, and President
Update and send the Face-to-Face report twice weekly to key stakeholders
Retrieve and prepare hard copy medical records for approved requests
Complete all assigned electronic medical record tasks in the software system
Comply with all internal agency procedures and documentation standards
Participate in staff meetings and training sessions as requested
Support agency performance improvement efforts and perform other duties as assigned