What are the responsibilities and job description for the Operations Support Specialist position at Senior Citizens Home Assistance Service, Inc....?
Are you passionate about making a difference in the lives of others? At SCHAS, the Operations Support Specialist plays a critical role in ensuring smooth and efficient delivery of care services to our clients. This dynamic part-time position (24 hours per week) requires a proactive individual who thrives in a fast-paced environment, collaborating with clients, caregivers, and management to maintain schedules, manage administrative tasks, and ensure seamless service delivery.
If you have strong organizational skills, a friendly demeanor, and a commitment to excellence, we’d love to hear from you!
Key Responsibilities
- Scheduling & Coordination: Develop and manage caregiver schedules, ensuring timely and seamless client services.
- Data Management: Maintain accurate client and caregiver records in our Generations system, including updates to intakes, evaluations, and training documentation.
- Administrative Support: Process employment applications, manage client and caregiver files, and assist with payroll preparation.
- Client Interaction: Conduct follow-up calls, manage client inquiries, and provide updates to clients on the waiting list.
- Emergency Support: Respond to caregiver emergencies, ensuring uninterrupted client services.
- On-Call Rotation: Share weekend and on-call responsibilities to ensure 24/7 service availability.
Why Join SCHAS?
At SCHAS, we are committed to providing compassionate care and support to seniors in our community. As an Operations Support Specialist, you will play a vital role in upholding our mission of service excellence while working in a collaborative and fulfilling environment.
Position Details
- Part-time position (24 hours per week).
- Flexible scheduling to support work-life balance.
Qualifications
- Strong organizational skills and attention to detail
- Proficient in Microsoft Office
- Experience in customer service and administrative roles
- Excellent typing skills and phone etiquette
- Ability to manage calendars and perform data entry tasks
Ready to Apply?
If you’re ready to contribute your skills and dedication to our team, we encourage you to apply today!
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Life insurance
- Referral program
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to undergo a criminal background check as part of the hiring process?
- Are you willing to undergo a drug screening as part of the hiring process?
- Is your vehicle insured in your name, and does it meet the State required liability coverage?
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $17