What are the responsibilities and job description for the Care Coordinator position at Senior Helpers - Knoxville?
Senior Helpers of Greater Knoxville is currently hiring a CNA - Care Coordinator. The Care Coordinator is responsible for supporting care team and office operations. Are you looking for a career with purpose? As a member of our Senior Helpers team, you would be working to help us fulfill our mission of providing the best possible care for Seniors in our communities!
General Duties and Responsibilities but not limited to:
- Takes the lead with office phone and administrative support
- Supports with Client and Caregiver communication along with scheduling when available
- Share the On - Call phone with other Care Coordinators and Operations Team
- Weekends as needed
- Fulfill shifts and support Client and Caregiver Introductions
- Reconcile billing
- Process LTC claims
Qualifications:
- 3 years Caregiving experienced is required
- Passion for Caregiving, great communication skills, ability to manage conflict, and basic computer skills
- Ability to Operate in a fast-paced environment
- Ability to pass background checks, have a valid Driver's License, and pass a drug screen
Benefits for qualified employees who work for us:
- Higher than Competitive Pay
- Paid Training
- Blue Cross Blue Shield Health Care - we pay 50%
- Vision - we pay 100%
- Dental - we pay 100%
- Life Insurance - we pay 100%
- AAA Roadside Assistance - we pay 100%
- PTO
- Dedicated Employee Advocate
- Referral Bonus
If you are a caring and compassionate individual who enjoys caring for and helping others, takes pride in making a difference in others’ lives, and is interested in professional growth within a company, our Care Coordinator position is for you.
As a leading senior care provider, Senior Helpers of Greater Knoxville is the first national in-home care company to be recognized as a GREAT PLACE TO WORK 5 years in a row! Our culture is based on strong core values and recognition of achievements. We are also the only Senior Care Agency in East TN that has two CNA schools.
