What are the responsibilities and job description for the Community Liaison position at Senior Helpers?
Overview
The Community Liaison plays a vital role in bridging the gap between our organization and the community we serve. The ideal candidate will possess strong communication skills, a passion for community engagement, and a commitment to improving the lives of individuals within the community. We are seeking a great business development person who enjoys building relationships with referrers and families from within their community. You might be working in the health care sector as a social worker, a therapist or a nurse and looking to expand your horizons. We have a fantastic tool box of marketing resources that make marketing and educating the community easy.
Responsibilities
- Identify all local influence centers (hospitals, nursing homes, assisted living with rehabilitation or respite care, doctors’ offices and other health providers) to determine lead sources
- Build and maintain database of potential referrers
- Achieve weekly visit frequency with key targets and deliver messaging as per the 52 Week Marketing program
- Conduct training sessions to professionals and families that focus on dementia care and Parkinson’s disease care.
- Personally visit and arrange meetings with persons responsible for or in a position to refer clients; this includes private, public and non-profit organizations
- Arrange presentations of home care services at staff meetings in hospitals, nursing homes, doctor’s offices and private companies as well as brokerage companies looking for labor hire partners.
- Attend trade shows, conferences, networking events representing Company services. Network with others in the industry to develop additional lead sources.
- Manage periodic on-call with internal staff
- Perform client assessments; create and input care plans into CRM program and coordinate with the office staff to ensure client needs are communicated and care starts in a timely manner
- Maintain and manage a (CRM) Customer Relationship Management System to track leads and follow-up on leads
- Use tracking sheets to record activity and submit to manager weekly
- Meet with manager weekly to discuss opportunities, referrals status, activity, etc.
Skills
- Strong knowledge of home care industry and/or healthcare knowledge.
- Background in social work is preferred LMSW, LBSW
- Previous Sales/Marketing experience, Occupational Therapist, Physical Therapist, LPN, RN considered
- Proven ability to supervise teams effectively while fostering a collaborative environment.
- Strong leadership capabilities with a focus on motivating others towards common goals.
- Proficient administrative skills, including data management and reporting.
- Ability to communicate with diverse populations about health-related issues clearly and effectively.
- Exceptional presentation skills and highly organized a must
- Experience with PowerPoint, Excel
- Experience with the elderly preferred
- Passion for the elderly a must
This position offers an exciting opportunity for individuals passionate about making a difference in their community through effective outreach and engagement strategies.
Job Types: Full-time, Part-time
Pay: $48,492.00 - $50,458.00 per year
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Evenings as needed
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Anderson, SC 29621: Relocate before starting work (Required)
Work Location: In person
Salary : $48,492 - $50,458