Office Coordinator

Job Summary:

Seeking a highly organized and detail-oriented Office Coordinator/Scheduler to join our team. This role is essential in ensuring the smooth daily operations of our caregiver services by coordinating schedules, handling administrative tasks, and providing excellent support to both caregivers and clients. Experience in the home care or healthcare industry is a plus!

Key Responsibilities:

• Answer phone calls and respond to emails in a professional and timely manner.
• Assist with onboarding new caregivers, including paperwork, orientation, and training coordination.
• Maintain accurate records in the scheduling and client management systems.
• Process timesheets, verify work hours, and assist with payroll preparation.
• Order office supplies and ensure a well-organized work environment.
• Schedule and assign caregivers to clients based on availability, skills, and client needs.
• Act as a point of contact for caregivers, clients, and families, addressing concerns and providing assistance.
• Support caregivers with any scheduling or administrative needs.
• Monitor client satisfaction and communicate any concerns to management.

Qualifications & Skills:

• Previous experience in scheduling, office administration, or a similar role (home care or healthcare experience preferred).
• Experience as a caregiver or knowledge of caregiving services is a plus.
• Strong organizational and time-management skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and scheduling software.
• Ability to multitask and handle a fast-paced work environment.
• Problem-solving skills and the ability to work independently and as part of a team.

Benefits:

• Competitive pay based on experience.
• Paid time off
• Health and vision insurance options.
• Opportunities for career growth and professional development.

Job Types: Full-time, Part-time

Benefits:

• Health insurance
• Paid time off

Experience:

• administrative support: 2 years (Preferred)

Ability to Commute:

• Bowie, MD 20721 (Preferred)

Work Location: In person