Lead your office team to success! As our Office Manager, we will depend on you to coordinate general office activities, assist with billing and payroll, maintain physical and electronic files, and support other departments as needed.
Enjoy Our Job Benefits :
- 401(k) matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short team & Long-term Disability
- Paid Time Off
- Life Insurance
- Pay On Demand
- Bonus structure
- Varied Discount Programs
What Will Our Office Manager Do?
Customer Service
Ensure all communication is sent in a timely manner according to policyAnswer and screen incoming phone calls in a pleasant, courteous mannerInput client leads into home care software, and create and send client welcome packets and prospect informationBilling – Accounts Receivable & Payable
Ensure invoices are completed accurately, timely, and according to company policy.Maintain all necessary records related to Long Term Care (LTC) and Medicaid / Governmental programs.Monitor employee pay rates and hours to ensure accuracy. Comply with garnishments as required.Recording incoming checks and monitor the outstanding receivables on a continual basis to make sure accounts receivable is not behind. Follow up on receivables per company policy.Record incoming bills and invoices and allocate to the correct month. Pay invoices according to the due date.Payroll & Recruitment
Collect and organize timesheets and verify / reconcile against scheduling calendar in home care software; track late, missing, and incorrect timesheets.Complete caregiver and internal payroll according to schedule.Assist with billing and payroll functions to meet company deadlines.Review timesheets for any significant change in client status and indicate in the caregiver notes section and properly document the informationComplete caregiver reference checks and criminal background checksCreate new hire packets and employee handbooksVerify complete caregiver information in the file after hiringInput caregiver information into home care softwareClerical :
Prepare client and caregiver files including Care Plan Binders, Client Welcome Packets, Employment Paperwork, and other documentationPerform general office functions such as sorting mail, data input, and file maintenance, ensuring all information is properly filed, organized, and easily accessibleComplete other duties and responsibilities as assigned.We Would Like Our Office Manager to Have :
Minimum of two years in an office managerial settingAbility to communicate pleasantly and effectively with callers and internal staffExperience with a variety of the field’s concepts, practices, and proceduresTeam player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skillsWhy Work for Senior Helpers?
Great Place to Work® Certified —91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.Autonomy —We encourage our team members’ independence and believe in our team to complete their job duties without micromanagingTask Variety —We provide an engaging workday that uses your various skill sets to avoid monotonyAbout Senior Helpers :
Since 2002, Senior Helpers® has been the nation's premier provider of in-home senior care, with locations all across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families and our employees.
We are proud to be an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news.
