What are the responsibilities and job description for the Move in coordinator position at Senior Living Communities?
Find your new career with a team of HEROES, who are ordinary people doing extraordinary things for seniors. We are dedicated to giving back and supporting our team members, local community, and others worldwide.
Come join a team with (6) Industry Best of the Best Awards and help us put People First Always. Come see why Wellmore of Daniel Island is certified as a Great Place to Work! Now accepting applications for a Transition Specialist / Move In Coordinator.
The Transition Specialist is responsible for assisting new move-ins by working with the community’s various departments and serves as a liaison to ensure the new member(s) and their families make a smooth transition into the community.
Sales experience a plus. We look forward to meeting you!
ESSENTIAL FUNCTIONS :
- Coordinate the move-in process for new members and serve as liaison between members, families, team members, and a variety of third parties such as moving companies.
- Coordinate with internal departments to ensure documentation, payment, lead base system records, etc. is handled properly and timely.
- Follows the application and contractual protocol for admitting new members and assists new members with completing their new member information.
- Opens & closes all models daily throughout the week.
- Ensures the entire campus is Ready-to-Show, Every Day Is Grand Opening Day (EDIGOD).
- Inspects all units at time of turnover and identifies items for repair.
- Communicates items or other needs to the Director of Facilities in a timely manner. Follows up on items to ensure resolution.
- Works with the RAC / Membership committee and current members to ensure a receptive and welcoming environment for the new member(s).
- Coordinates and organizes New Member parties and New Member Happy Hours.
- Coordinates We’ve Moved / I’ve Moved mailers for all new members.
- Develops a thorough working knowledge of all campus marketing materials and all legal and financial agreements between the campus and its residents and resident families.
- Ensures all marketing material is current and stocked.
- Participate in and attend all required in-service training and education programs as scheduled.
- Performs other duties as assigned by the Executive Director.
EDUCATION AND EXPERIENCE REQUIREMENTS :
- Four-year College or University degree desired.
- Two or more years’ experience in a similar transition or downsizing position desired.
- Two or more years’ experience in a hospitality position desired.
- Two or more years’ experience working with seniors desired.
K N OWLEDGE, SKILLS, AND ABILITIES REQUIRED :
- Ability to read, write, speak and understand English fluently.
- Ability to meet or exceed the company’s attendance and punctuality standards.
- Ability to use miscellaneous software and office equipment.
- Ability to understand and follow directions as given.
- Ability to work with minimal supervision.
Last updated : 2024-11-22
