What are the responsibilities and job description for the Scheduler-Administrative Assistant position at Senior Living Communities?
Job Summary
We are seeking a highly organized and detail-oriented Administrative Assistant/Scheduler to join our team at Osprey Village, a luxury senior living company. The successful candidate will be responsible for administrative and scheduling duties for Care Services (Healthcare), maintaining HIPAA standards, and ensuring confidentiality.
Key Responsibilities
- Maintain an organized system of scheduling all Care Services (Healthcare) employees in a timely and efficient manner.
- Handle call outs and holes in the schedule by filling shifts in a timely manner.
- Utilize the UKG program to schedule, inform staff of openings, and deliver appropriate information/reports to the Administrator as requested.
- Track absences, tardiness, and break utilization to report to the DON and/or Administrator.
- Maintain excellent employee and resident employee relations, handling complaints and recommendations constructively.
Requirements
- High school education or equivalent.
- Bachelor's degree preferred; significant work experience can substitute for degree.
- At least 1-year of experience in scheduling/employee relations preferred.
- Must have advanced knowledge of HIPPA.
- Must have excellent organizational skills.
Competencies
- Technical Skills: Current and ongoing competence in tasks assigned, indicating a specialized skill above and beyond the average.
- Communication: Ability to effectively and regularly transfer information to necessary parties.
- Initiative: Self-motivated and personally competitive, with the ability to bring new ideas and solutions to the supervisor.
- Flexibility: Ability to quickly adapt to changing conditions and navigate obstacles with ease and professionalism.
- Interpersonal Skills: Focus on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control.
- Teamwork: Balances team and individual responsibilities; encourages others and asks for help when needed.
- Professionalism: Ensures service is delivered on time and of the highest quality.
- Ethics: Treats people with respect; keeps commitments; inspires trust; works ethically and with integrity.
