What are the responsibilities and job description for the Concierge - Full Time position at Senior Living Management?
The Cedars of Chapel Hill is an upscale retirement community with over 400 Members. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. We deliver high-quality care with a personal touch and encourage our Members to enjoy life to the fullest.
The Concierge position is a multifunctional role that requires administrative, including MS Office Skills, public relations, excellent communication skills and professional demeanor. As the central point of contact for Members and guests at our Health Center and/or Clubhouse, the Concierge is responsible for greeting all who come in, making everyone feel welcome and important, and presenting a positive image of The Cedars of Chapel Hill Service Team. Administrative and Customer Service experience preferred.
Hours: Monday - Friday, 8:00am - 4:30pm
EXTRAORDINARY IMPRESSIONS We strive to show compassion by exercising both empathy and sympathy through all of our customer interactions. We want to grow connections by using resources, knowledge, and compassion to cultivate trusting relationship within a culture of caring to ensure that physical, emotional, spiritual, and psychological needs are met. We work to ensure that our environment is safe, clean, and focused on the customer. We strive to honor our commitment by extending our commitment to our customers beyond departmental expectations by taking an active part in residents' lives, regardless of the need. We value communication and strive to communicate with residents and family members clearly, promptly, and accurately.
We greet residents warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident's needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold yourself and others accountable.
We make residents feel important.
We embrace and value our differences.
We ask, "Is there anything else I can do for you?"
We maintain high levels of professionalism, both in conduct and appearance, at all times
We pay attention to details.
We believe that our employees are the key to our success, and our benefits package reflects that belief. The Cedars offers team members an excellent work environment, paid time off, and competitive wages. Benefits for full-time employees include fully paid employee life, disability, medical, vision, and dental insurance. Full-time employees also receive 24 days paid time off, 401(k) employer match, employee assistance program, employee referral program, educational assistance and more. Part-time employees earn paid time off on a prorated basis and all employees are eligible for 401(k) and employer match if they work 1,000 hours in a year.
The Cedars of Chapel Hill, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression, proudly embracing diversity in all of its manifestations.
sponsor
The Concierge position is a multifunctional role that requires administrative, including MS Office Skills, public relations, excellent communication skills and professional demeanor. As the central point of contact for Members and guests at our Health Center and/or Clubhouse, the Concierge is responsible for greeting all who come in, making everyone feel welcome and important, and presenting a positive image of The Cedars of Chapel Hill Service Team. Administrative and Customer Service experience preferred.
Hours: Monday - Friday, 8:00am - 4:30pm
EXTRAORDINARY IMPRESSIONS We strive to show compassion by exercising both empathy and sympathy through all of our customer interactions. We want to grow connections by using resources, knowledge, and compassion to cultivate trusting relationship within a culture of caring to ensure that physical, emotional, spiritual, and psychological needs are met. We work to ensure that our environment is safe, clean, and focused on the customer. We strive to honor our commitment by extending our commitment to our customers beyond departmental expectations by taking an active part in residents' lives, regardless of the need. We value communication and strive to communicate with residents and family members clearly, promptly, and accurately.
We greet residents warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident's needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold yourself and others accountable.
We make residents feel important.
We embrace and value our differences.
We ask, "Is there anything else I can do for you?"
We maintain high levels of professionalism, both in conduct and appearance, at all times
We pay attention to details.
We believe that our employees are the key to our success, and our benefits package reflects that belief. The Cedars offers team members an excellent work environment, paid time off, and competitive wages. Benefits for full-time employees include fully paid employee life, disability, medical, vision, and dental insurance. Full-time employees also receive 24 days paid time off, 401(k) employer match, employee assistance program, employee referral program, educational assistance and more. Part-time employees earn paid time off on a prorated basis and all employees are eligible for 401(k) and employer match if they work 1,000 hours in a year.
The Cedars of Chapel Hill, is an equal opportunity employer, Minority/Female/Disability/Veteran/LGBTQ/Sexual Orientation/Gender Identity or Expression, proudly embracing diversity in all of its manifestations.
sponsor
