Concierge

Pay Range: $16 - $19 an hour depending on experience.

When you work at Rose Senior Living Farmington Hills, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

Rose Senior Living Farmington Hills is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

We are currently hiring for Direct Hire and On-Call Concierge:

Direct Hire

Weekday (Monday - Friday): 2:00pm - 8:00pm

On-Call

Weekday (Monday - Friday): 8:00am - 2:15pm and 2:00pm - 8:00pm

Weekend (Saturday - Sunday): 8:00am - 2:15pm and 2:00pm - 8:00pm

Here are a few of the daily responsibilities of a Concierge

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Prepare maintenance work orders as requested by residents and staff
• Assist the Human Resources Manager with projects/assignments.
  
  

Here are a few of the qualifications we need you to have

• High school diploma or general education degree (GED) required
• Familiarity with Microsoft Office Suite products
• Must demonstrate excellent telephone communication skills
  
  

Benefits

At Rose Senior Living, we understand that our employees work best when they are healthy, happy, and excited about the here and now, as well as the future. For that reason, our benefits go beyond the basics, with your well-being in mind, including:

• Competitive wages with annual raises
• 20% discount on Edward Rose & Sons Apartments
• Work today, get paid today available through Daily Pay
• Complimentary meal each shift worked
• Paid Time Off earned from day one
• Affordable Medical, Vision, Dental, and full suite of supplemental insurance options available with coverage starting 1st of month after hire
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Confidential & free Employee Assistance Program
• 401K savings plan with employer match
• Employee discounts on home furnishings, car rentals, media, and activities
• Unlimited referral bonuses and more!
  
  

Hospitality Promises

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, "Is there anything else I can do for you?"
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.
  
  

An employment history & physical exam, tuberculin skin test or chest X-ray, drug screen, criminal background screening, employment references from previous employers, and verification with the OIG list of excluded individuals/entities to confirm your eligibility to work in health care is required.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer