Community Engagement Manager

Primary Function:

The Community Engagement Manager is responsible for executing a community outreach plan to reach targeted populations, promote SRA’s programs and services, and recruit and steward volunteers. They will build and maintain relationships with community organizations and businesses, support volunteer engagement, and assist with event coordination to meet the organization's goals.

Principal Responsibilities:

These are examples of the type of work performed. Management reserves the right to add, modify, change or rescind work assignments as needed.

• Promote and represent SRA programs and services at community events, health fairs, conferences, and networking opportunities.
• Develop and execute the annual community outreach plan to engage community stakeholders and raise awareness of SRA’s offerings.
• Cultivate relationships with community leaders, businesses, and referral agencies to support program referrals and volunteer recruitment.
• Oversee volunteer recruitment, retention, and recognition, ensuring a positive volunteer experience across programs.
• Coordinate volunteer engagement initiatives and ensure stewardship programs are effectively implemented.
• Working directly with the Events Coordinator, assist and manage key components for SRA’s Volunteer Appreciation event.
• Assist, as needed, with other SRA annual and community event logistics.
• Maintain and distribute promotional materials to relevant community locations, such as healthcare facilities, social service agencies, and community centers.
• Collaborate with department managers to ensure the alignment of community outreach and volunteer recruitment and retention efforts with overall organizational goals.
• Track and prepare reports on data-driven progress towards outreach goals and volunteer program activity.
• Prepare and manage budgets related to community outreach and volunteer programs, collaborating with department leaders.
• Support the creation of content and promotional materials for outreach and recruitment efforts.
• Perform other related duties as assigned.

Knowledge, Skills and Qualifications:

• Strong public speaking and presenting skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong leadership skills
• Strong analytical and problem-solving skills
• Ability to create, implement, and monitor budgets
• Proficient with Microsoft Office Suite, Adobe Suite, and/or related design software
• Experience navigating the digital environment

Other Job Characteristics:

• Sitting, lifting and bending
• Must have reliable transportation
• Employment Eligibility through DOEA (Level II Background Screening)

 Education/Experience/Certification: 

• Bachelor’s degree preferred
• At least three years of experience in a related field

About the Organization

Senior Resource Association (SRA) is a 501 (c)(3) non-profit organization that provides services to support and advocate for independence and dignity of older adults throughout Indian River County. Our organization was established in 1974 to provide services and programs that promote an active, healthy, and independent lifestyle for older adults. We provide and manage the Meals on Wheels of Indian River County programs, Adult DayAway programs, In-Home Services, and Transportation for seniors and their families. With two locations in Vero Beach and Sebastian, SRA operates the only state-licensed Adult DayAway programs in the County. Our goal is to keep seniors healthy and in their own homes for as long as safely possible. Due to memory loss, brain injury, food-insecurity, and/or lack of socialization, all families have a special need for their loved one that leads them to Senior Resource Association. SRA is recognized as the lead agency in Indian River County for homebound and community-based services for seniors and adults aged 18 and older.

In addition, SRA is the county-designated public transportation provider. Our fixed-route buses provide service along 15 routes throughout Indian River County, and part of St. Lucie County. Our demand-response service picks up the elderly and disabled at their specified origination point and takes them where they need to go in the community.

Senior Resource Association is an Equal Opportunity Employer and is committed to providing a workplace that is non-discriminatory and affords equal treatment to all and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more details, visit www.SeniorResourceAssociation.org.