What are the responsibilities and job description for the Nutrition and Wellness Coordinator position at Senior Solutions?
This is a full-time position for a dynamic and passionate Nutrition and Wellness Coordinator (“NWC”) who is excited about nutrition and wellness programming for people, aged 60 and older, in the 46 towns served by Senior Solutions in southeastern Vermont. This position will often be the first person with whom our nutrition clients interact. We are seeking a positive, cheerful candidate with strong communication and organizational skills.
The NWC will collaborate with our partnering meal sites to support home delivered and congregate meals. The coordinator is responsible for client intakes, annual reassessments, and our annual client satisfaction survey. The NWC will be responsible for the Senior Solutions’ nutrition program email and telephone line, taking live calls during office hours and accurately collecting detailed caller information by phone, and checking and responding to incoming communications in a timely manner. The NWC is responsible for entering the information from these intakes and assessments into our database and communicating this information to our community partners who provide and deliver meals.
The NWC will work with community partners to coordinate the delivery of and required reporting on evidence-based wellness programs that serve the interests of our partnering communities.
This position requires work in the field at partner sites across our service area, including on-site meetings, program support, and collaboration with external stakeholders. Candidates must be comfortable traveling to various locations across our 46-town service area and representing Senior Solutions in the community as needed to fulfill the responsibilities of the role. The NWC is anticipated to be in office roughly 85% of the time, with travel required to meal sites one day a month or more.
The NWC may be asked (and trained) to assume additional responsibilities supporting grants for diverse work overseen by the Nutrition and Wellness Director.
Based in Springfield, Vermont, this is a 40 hour/week position. A reliable, insured vehicle and a valid driver's license are required. Position will require travel in Vermont to meal sites and wellness events.
Education, Experience & Qualifications
- Two years of college education or equivalent relevant life experience
- Fluency with Microsoft Word, Excel, and Outlook
- Strong written and verbal, and telephone communication skills
Required Skills:
- Communicate effectively on the telephone, in person and in writing with older Vermonters, people with disabilities, family members, caregivers, provider agencies and Senior Solutions staff.
- Represent Senior Solutions in a friendly and professional manner at meal sites and wellness events.
- Demonstrate high proficiency in use of the telephone and computer simultaneously for caller data entry.
- Ability to learn new skills quickly, with a high degree of accuracy, particularly about Senior Solutions phone and database systems.
- Ability to manage a large, fast-paced workload with frequent interruptions using strong organizational skills.
- Ability to organize and track information and deliverables. Ability to see and suggest system and process improvements.
- Willingness to support our team focus on delivering on our commitments to our clients and partners the best we can.
- Ability to attain a high level of proficiency with required databases and technology, including the PeerPlace database, Microsoft 365 and other tools.
- Curiosity and the willingness to ask questions.
- Practice and understanding of client confidentiality, federal HIPAA regulations and privacy of information.
- Adhere to a regular work schedule with defined hours of work and break times in order to meet the needs of our clients.
Physical Demands/Working Conditions (Examples - Will provide a list to check off)
- Prolonged periods of sitting or standing at a desk and working on a computer
- Reliable vehicle available for use visiting meal sites.
- Must be able to lift up to 30 pounds at times
Benefits:
Senior Solutions offers an exceptional benefit package.
- Agency-paid contribution to health insurance with a generous HRA and fully paid single dental insurance
- Exceptional paid time off package with vacation, sick, personal time, volunteer time, and paid holidays
- After training, some hybrid work may be considered, depending on program needs
- Fully paid life, long-term disability, Employee Assistance Plan
- Low-cost vision and voluntary benefits available
Our Culture:
Senior Solutions fosters a work environment where collaboration, open-mindedness, and resourcefulness are expected. Our team members are compassionate, respectful, and responsive to the needs and wishes of each other and our clients. We promote a culture of acceptance and openness. We are proud to be an Equal Employment Opportunity employer.
How to Apply:
If you meet the requirements above and have a desire to be part of our mission to promote the well-being and dignity of older adults, please apply online with a cover letter and resume.
