Adjustment Specialist

Company Overview

SeniorDent, Inc is dedicated to addressing the dental and oral health care needs of residents in senior and long-term care facilities. Our team of trained dentists and dental staff provides a wide range of professional services tailored to enhance the quality of life for our patients.

Summary

We are seeking an Adjustment Specialist to join our team at SeniorDent, Inc. In this role, you will play a vital part of entering, reviewing and processing insurance billing adjustments. The ideal candidate will possess strong clerical skills, a keen eye for detail, and the ability to work efficiently in a fast-paced environment.

The position is an in-person position and is located in Joliet, IL Monday - Friday.

To perform this job successfully, an in must be able to work independently and efficiently with direct supervision.

Responsibilities

• Review and process insurance billing adjustments effeciently.
• Communicate with insurance companies and nursing homes to resolve any discrepancies.
• Maintain accurate and up-to-date medical records for all patients, ensuring confidentiality and accuracy.
• Use of Microsoft office tools (Excel, Word, Outlook) for reporting and communication.
• Provide friendly, professional customer service - on the phone and in person.
• Collaborate with nursing homes or CSR's to resolve or troubleshoot any discrepancies in patient records or billing issues.
• Work independently while staying connected with your team.
• Maintain and run reports given by upper management through Excel.
• Additional duties as assigned by Member Finance Lead and Management.

Requirements

• Proven experience in a medical office setting, preferably with a focus on dental services.
• A typing speed of 50 wpm is required.
• A basic understanding of data collection methods and practices is advantageous
• Familiarity with dental records management and dental terminology.
• Excellent attention to detail and organizational skills, as well as excellent attendance for a 40-hour work week as scheduled.
• Ability to handle sensitive information with confidentiality and professionalism
• Strong communication skills, both verbal and written, to effectively interact with staff and the ability to prioritize tasks.

Benefits

• Full time position Monday - Friday
• Health Insurance after 90 days of employment
• 7 paid holidays
• Paid PTO after 6 months of employment
• HIPAA Certification training provided and required

If you are passionate about improving the lives of seniors through quality dental care, we invite you to apply for the Adjuster position at SeniorDent, Inc today!

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8-hour shift
• Monday to Friday
• No weekends

Experience:

• Insurance verification: 2 years (Required)

Language:

• English (Required)

Ability to Commute:

• Joliet, IL 60435 (Required)

Work Location: In person