What are the responsibilities and job description for the Enrollment Specialist position at Seniorlink Incorporated d/b/a Careforth?
A company is looking for an Enrollment Specialist.Key ResponsibilitiesConduct proactive outreach via phone and email to support new enrollments into the Caregiver Coaching programProvide program information and educate prospective clients on the value of services offeredPerform the intake process and support caregiver onboarding to drive early engagementRequired Qualifications2 years of high-volume customer service or inside sales experience, preferably in healthcareStrong attention to detail and experience with data integrity in a regulated environmentProficiency with MS Office and Excel; experience with Salesforce and case management systems preferredDemonstrated ability to multitask across multiple systems and learn new process flows easilyExceptional active listening skills with a focus on empathy; multilingual skills a plus
