Program Assistant (Bilingual-Spanish/English Required)

About us

Seniors in Service of Tampa Bay Inc

Love helping people? Love being part of a team? Love being valued for your contribution? Then you're gonna love us. Our team - 30 employees and over 1500 volunteers - are helping all over Tampa Bay. We are seeking a program assistant who can maintain organization and communication with our volunteers, families and community partners! Assist in data integrity, distributing educational supplies, event planning and connecting volunteers with children in their community! We are fast-paced, and we focus on YOUR professional development with tools like Brene Brown's Courageous Leadership, SMART Goals and 80/20 practicality. Meeting objectives and professional development are our highest priorities. We need you to bring your curiosity, willingness to learn and helpfulness to the best job you'll ever have.

• Take ownership and personal responsibility for program objectives, compliance, and completion for all related program contracts and commitments.
• Attain all milestones of reporting, recruitment, engagement, recognition, outcomes, output and collaboration required by program contracts and commitments.
• Provide daily operational support to ensure the satisfaction, success and retention of volunteers, clients and partners.
• Perform data entry and database management in CATS, NewOrg and Prime Pay databases as needed for program reporting. This includes, but is not limited to, adding volunteers, students, parents and teachers; entering station information; entering child-care plans; running quality assurance reports; and entering/updating other information as needed.
• Ensure the compliance and maintenance of volunteers’ eligibility requirements, timesheets, PTO and program documentation is in accordance with contract, funding and program requirements.
• Assist in scheduling and documenting volunteer performance reviews and volunteer satisfaction surveys.
• Assist in the collection of and compilation of timely statistical data required for program reports as scheduled throughout year.
• Provide support to program staff for in service trainings, orientation and other presentations as needed.
• Maintain an organized inventory system for participant and curriculum supplies for program.
• Assist coordinator in participant supply pick up and drop off, special events, including recruiting events and parent engagement events (may require after work hours and/or weekend).
• Creatively design program material, including flyers and student reading activity logs, as needed
• Coordinate and collaborate within strict timelines with other agency departments. Examples include: accounting (for billing, payroll, etc.), grant/donor relations (for stories, testimonials, outcomes, etc.).
• Maintain a cooperative working relationship with community partners and Seniors in Service supporters and assist in events/meetings/relationship-building to grow the organization.
• Perform other duties as applicable to job.

General Responsibilities:

· Demonstrate behaviors consistent with the organization’s mission and values including treating others with dignity, respect and fairness.

· Support and foster dedication in others aligned with the organization’s mission, vision & core values.

· Represent the organization in a positive light and support volunteer engagement and public relations activities.

· Demonstrate reliability and follow-through on assignments and commitments.

· Contribute to a positive working environment and positively support organization’s policies and procedures.

· Foster a sense of curiosity in myself and others by maintaining an “If I don’t know, I’ll ask” attitude.

· Promote initiative and set an example of ethical and positive behavior.

· Hold self and others accountable for achieving results using positive and constructive methods.

· Maintain confidentiality and client privacy; respectfully discuss volunteer information for the purpose of supervision, consultation or other areas related to job duties.

JOB REQUIREMENTS:

• Bachelor's Degree and/or 2 years' experience in human service delivery (dealing with people)
• Bilingual in Spanish is a MUST
• Database experience is a MUST
• Detail-oriented with strong organizational skills
• Highly proficient in MS Office particularly Excel, Word & PowerPoint; Zoom; Internet browsing and research; and email-communication
• Demonstrate excellent communication skills to perform job responsibilities including listening, written, verbal and information technology skills
• The ability to organize and work independently, as well as in a team environment

Additional Requirements: Must have a valid driver’s license and pass driver’s license screening, have reliable transportation to/from work, as well as to/from dynamic worksites, and pass a Level II Background Screening. While performing the duties of this job, the employee is regularly required to sit, see, talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel (including frequent use of manual dexterity for keyboarding); and reach with hands and arms. The employee must occasionally lift and/or move up to 40 pounds

Job Type: Full-time

Pay: $40,000/year

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Microsoft Excel: 3 years (Required)

Language:

• Spanish (Required)

Ability to Relocate:

• Tampa, FL 33603: Relocate before starting work (Required)

Work Location: In person

Salary : $40,000