What are the responsibilities and job description for the Associate Project Manager position at senneca?
Primary
Duties and Responsibilities:
We are searching for
an Associate Project Manager at our Mankato, MN facility to support the Door
Engineering product lines. This role will be responsible for coordination
of projects with internal and external customers from the time of order
acceptance until product shipment.
Primary Duties and Responsibilities:
- Maintain schedules for multiple concurrent projects including utilizing scheduling software such as Monday.com, Excel, and Manufacturing/ERP system.
- Prioritize engineering schedules based on customer needs and internal capacity.
- Communicate and negotiate delivery details with customers.
- Communicate regularly with internal and external customers, including installers, end-users, architects and general contractors regarding project information, product data, status updates, and scheduling.
- Provide responses to internal and external requests both promptly and accurately with complete information.
- Verify submittal package meets expectations of sales orders, customer requirements and project specifications. Resolve discrepancies with internal and external customers.
- Transmit submittal drawing packages and product data to customers, as well as arrange additional information requested by customers.
- Develop sufficient product knowledge to resolve customer technical questions regarding product fit, finish, and capabilities.
- Change order identification and coordination for any post-award job changes that occur.
- Communicate cost of design time and materials associated with customer changes to Sales Team and/or customer.
- Follow up with customers to ensure satisfaction.
- Participate Weekly/Daily Scheduling and SIOP meetings.
