What are the responsibilities and job description for the Professional Account Manager position at Sensata Technologies, Inc.?
Job Description
We are seeking an experienced Sales Professional to provide support to key accounts and manage tiers that support customers on designated programs.
The successful candidate will be responsible for enabling excellence and consistency in overall customer support and responsiveness.
This role requires excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
Main Responsibilities
- Developing strong and effective internal and external relationships
- Communicating directly with customers on assigned responsibilities and tasks
- Assisting with account setup, lead-times, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tier related items
- Supporting delivery, payables, quality, warranty, and other customer-related issues, escalations, and discrepancies
Requirements
- A university degree (Bachelors) or equivalent relevant work experience
- Demonstrated ability to handle multiple competing tasks and demands
- Strong communication, organization, planning, and time management skills
- Strong personal and professional ethical values and integrity
- Holds self-accountable to achieving goals and standards
- Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, Excel)
- Strong interpersonal and collaboration skills to work effectively with all levels of the organization
