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Enrollment Specialist

Senscio Systems
Harvard, MA Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 4/20/2025
Full-time Enrollment Specialist
Details:
Hiring Company: Senscio Systems
Position Available: Enrollment Specialist
Salary Range: $50,000 - $60,000 Annually

Senscio Systems:
Senscio systems is a Harvard, MA-based company with current operations in MA, NH ME, RI, CT, PA, NC, and FL. Our passion is leveraging a unique, patented AI technology with a collaborative multi-disciplinary clinical team to support patients (we call them Members) with complex medical challenges. As a key member of the Senscio team, you will be at the forefront of Company growth and the entre’ for a vulnerable population to have access to the support they need.

Senscio’s 24/7 home-based virtual program acts as an extension of our Member’s primary care team, providing their PCP and associated specialists with actionable situational awareness. Integrating physical and behavioral health support with a broad scope of social determinants of health needs, we provide a truly holistic, patient-centered plan of self-management support. We have shown dramatic improvement in clinical outcomes and overwhelmingly positive Member experience scores, leading to tremendous projected growth in membership.

Position Description:
The Enrollment Specialist is an integral part of the Senscio Team, qualifying leads, building relationships, and closing new customer accounts, remotely via telephone. Using your consultative sales skills, you will educate prospective customers on program options and enroll them at the appropriate level. Outreach and follow-up may also include email and mail campaigns. This is a remote position and reports to the Director of Enrollment Services for this Business-to-Customer role.

You will play a key role in the success of Senscio Systems’ Ibis Health Program and in the lives of our program members by giving adult and senior citizens access to technical tools, coaching, and clinical support so they can manage their chronic conditions at home and achieve the highest quality of life possible.

Using call sheets provided by your Manager and produced by the Senscio business development team, you will proactively make calls to prospective customers, educate them about the Ibis Program, confirm their qualifications, and enroll them by capturing the required information.
If the idea of helping Elders, working independently while supported by an advanced AI technology platform, being an integral part of a highly functioning, collaborative team, and truly making a difference in people’s lives is of interest to you, this opportunity may be for you!

Specifics:
Competitive Salary Benefit package including:
  • PTO
  • Healthcare insurance stipend
  • Paid holidays
  • 401(k)

Qualifications:
  • Solid experience in closing sales by phone; no fear of phones!
  • Good judgement, discernment, and analysis skills.
  • Energetic, self-starter with a demonstrated work ethic.
  • Computer/technology savvy.
  • High level of energy and capable of/willing to work in a fast moving, rapidly changing environment.
  • Strong communication skills/willingness to build trusted relationships quickly.
  • Ability to work independently and remotely, but as part of a highly integrated and collaborative team. Past remote work record of success is highly valued.
  • Passion and strong empathy to support a challenging and vulnerable population in achieving their highest level of self-reliance and independence.

Salary : $50,000 - $60,000

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