What are the responsibilities and job description for the Operations & Quality Assurance Manager position at Sense & Respond Software LLC?
Job Title: Operations Manager
Location: Cleveland, TX
Job Type: Full-Time
Position Overview
The Operations & Quality Assurance Manager is responsible for overseeing company operations, ensuring accuracy, efficiency, and compliance with food safety regulations. This role requires strong leadership in production, quality assurance, inventory control, and facility maintenance while ensuring adherence to SQF Level II and HACCP requirements.
Key Responsibilities
Quality Assurance & Compliance:
Location: Cleveland, TX
Job Type: Full-Time
Position Overview
The Operations & Quality Assurance Manager is responsible for overseeing company operations, ensuring accuracy, efficiency, and compliance with food safety regulations. This role requires strong leadership in production, quality assurance, inventory control, and facility maintenance while ensuring adherence to SQF Level II and HACCP requirements.
Key Responsibilities
Quality Assurance & Compliance:
- Lead and manage quality and safety programs, including HACCP, SQF, and GMP compliance.
- Prepare for and complete audits, including Costco Small Manufacturer and SQF Level II.
- Maintain and update Food Safety and HACCP plans.
- Conduct mock recalls and quarterly internal audits.
- Train employees in quality assurance and safety practices in both English and Spanish.
- Oversee supplier food safety assessments and maintain supplier registry files.
- Verify documentation and records for food safety, HACCP, and food defense.
- Ensure sanitation procedures align with SSOPs.
- Oversee production schedules and employee work hours.
- Manage shipping, receiving, and inventory control (FIFO, physical audits, defect tracking).
- Maintain production equipment and warehouse organization.
- Monitor and maintain refrigeration systems and facility maintenance.
- Supervise pest control and environmental safety measures.
- Ensure proper functioning of production room equipment, including metal detection and sealing machines.
- Manage maintenance of septic systems, water wells, and company vehicles.
- Oversee security, alarm systems, and temperature monitoring.
- 3-5 years of experience in food sanitation, production, quality, and maintenance.
- Bachelor's degree in Food Science or equivalent work experience.
- SQF Practitioner and HACCP certifications required.
- FSMA PCQI certification preferred.
- Strong computer skills (MS Office Suite, Acctivate).
- Mechanically inclined with strong problem-solving abilities.
- Excellent organizational and communication skills.
- Ability to work in a 36°F environment and lift up to 75 lbs.
- Clean record, valid Texas driver's license, and ability to pass drug/background checks.
- Competitive salary based on experience.
- Health insurance after 90 days.
- Paid vacation and sick time after one year.
- Closed-campus lunch policy.
